Salesforce Developer II
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Talkdesk we are courageous innovators focused on redefining the customer experience making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And we give back to our community by volunteering our time supporting non-profits and minimizing our global footprint. Each day thousands of employees customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations including Gartner and Forrester. With $498 million in total funding a valuation of more than $10 Billion and a ranking of #16 on the Forbes Cloud 100 list now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
At Talkdesk we embrace FAST our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus Accountability Speed Talkdesker.
- Focus: Focus time energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
- Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
- Speed: Execute with agility and urgency. Act promptly decisively and without delay. Make good and timely decisions that keep the organization moving forward.
- Talkdesker: YOU!
ob Summary:
- At Talkdesk our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk with vertical teams responsible for all the decisions under their services. Through our Agile Coaches we promote agile and collaborative practices and pair programming and we wont let a single line of code reach production without peer code reviews. We strongly believe that the only true authority stems from knowledge not from the position and we always treat others with respect deference and patience.
- Do you love APIs databases messaging and open source Do you crave great challenges that will make you feel awesome once you solve them Were looking for software engineers like you to join a team of amazing developers that is completely disrupting an industry.
Talkdesk is looking for Salesforce Developers. You will be a part of our Contact Center as a Service Team and responsible for creating extensions to the Salesforce Sales Cloud and Service Cloud platforms that have a deep integration with Talkdesks innovative call center platform.
Responsibilities:
- Participate in the full application life cycle from technical design to development testing and deployment
- Work closely with the Product Managers to understand business requirements and determine scope of development efforts
- Work closely with Talkdesk Engineering Teams to coordinate efforts and dependencies
Required Skills:
- Deep knowledge of Apex and Visualforce coding and best practices
- Deep knowledge of the SFDC database model
- Good knowledge of bidirectional data integration using REST-based web services
- Experience integrating customized remote applications into SFDC
- Knowledge of HTML CSS Javascript and REST-based web services
- Knowledge of object-oriented methodologies and approaches
- Experience troubleshooting and finding multiple solutions to a complex problem
- Established leadership skills with a team-player mentality required
- Ability to communicate effectively both written and verbally
- Ability to work in a rapidly changing environment
Required Experience:
- Bachelors degree in Computer Science Information Systems or related field of study
- Certified Advanced Developer is a plus
- Experience in Agile development methodology/Scrum is a plus
Work Environment and Physical Requirements:
Primarily office-environment work extended periods of sitting or standing computer-based work. Limited lifting and equipment usage limited to computer-related equipment (keyboards mouse etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution and we firmly believe that the best path to success for our mission is inclusivity diversity and genuine acceptance. To that end we will hire promote work along cheer for bond with and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity indigenous heritage national origin religion gender gender identity gender expression sexual orientation age disability marital status veteran status genetic information or any other legally protected status.
Required Experience:
IC
Key Skills
- CCTV
- Computer Science
- Corporate Marketing
- E Learning
- Arabic English Translation
About Company
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.
