Global Travel Manager

Overview

Connecting clients to markets and talent to opportunity

With 4300 employees and over 400000 retail and institutional clients from more than 80 offices spread across five continents were a Fortune-100 Nasdaq-listed provider connecting clients to the global markets focusing on innovation human connection and providing world-class products and services to all types of investors.

At StoneX we offer you the opportunity to be part of an institutional-grade financial services network that connects companies organizations and investors to the global markets ecosystem. As a team member youll benefit from our unique blend of digital platforms comprehensive clearing and execution services personalized high-touch support and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight youll have the opportunity to optimize processes and implement game-changing policies.

Position Purpose:

The Global Travel Manager is responsible for designing implementing and managing a companys global travel strategy ensuring cost efficiency traveler satisfaction policy compliance and operational excellence across all regions. This role oversees all aspects of corporate travelincluding air hotel ground transportation payments data reporting risk management and supplier partnershipsand serves as the primary liaison between internal stakeholders travel management companies (TMCs) technology partners and travel suppliers.

Key Responsibilities

Strategic Program Leadership

• Develop and execute a global travel strategy aligned with company objectives financial goals and employee experience expectations.
• Own the global travel policy; Finance Legal and HR to ensure alignment compliance and continuous improvement.
• Drive adoption and optimization of travel technology platforms (e.g. Spotnana Concur SAP/Workday integrations OBT configuration virtual card solutions).
• Lead global initiatives including program consolidation supplier optimization expansion into new markets and implementation of new tools and automation.
• Lead regional travel bookers updates escalations feedback
• Drive reporting requirements analyze costs consolidate recommendations and changes applicable with summary slide decks for Exco to review quarterly
• Track corporate milage schemes refunds air-miles to ensure these are received back applied correctly to achieve optimum costs and utilization of our programmes.

Supplier & Contract Management

• Negotiate global and regional agreements with airlines hotels car rental companies distribution partners and virtual payment providers.
• Manage RFP processes for air and hotel programssourcing benchmarking evaluation award decisions and annual rate loading.
• Monitor supplier performance SLAs and program value (discounts amenities rebates volume commitments).
• Maintain strong relationships with key industry partners and escalate issues when necessary.

Operational Excellence & Traveler Experience

• Oversee the performance of the Travel Management Company (TMC) and ensure efficient booking fulfillment ticketing servicing and VIP support.
• Lead troubleshooting for escalations disruptions payment failures ticketing errors or system outages.
• Optimize workflows such as approval processes unused ticket management trip templates event travel and special traveler populations (interns candidates VIPs).
• Promote an excellent traveler experience through education communication and tools that support personalization and ease of use.

Risk Management & Duty of Care

• Partner with Security and HR to ensure traveler safety and risk preparedness.
• Support global crisis response with our Business Resiliency team including traveler tracking communication and contingency planning with .
• Ensure compliance with regional regulations (e.g. GDPR tax implications visa/immigration guidelines).

Financial Management & Reporting

• Own the travel budget forecasting and cost-savings initiatives.
• Implement and optimize payment solutions (virtual cards lodge cards UATP direct bill).
• Oversee reconciliation processes financial controls and audit readiness.
• Develop dashboards and KPIs: spend analytics savings performance supplier utilization traveler behavior OBT adoption policy compliance.

Stakeholder Management & Communication

• Build trusted advisor relationships with senior leadership business units and global offices.
• Communicate program updates policy changes performance insights and strategic recommendations.
• Lead cross-functional information share and meetings with Finance Corporate Services HR IT and Legal.
• Ensure consistent scalable processes across all global regions.

Team Leadership

• Manage travel operations staff program coordinators or vendor support teams across multiple regions.
• Provide training coaching performance evaluations and career development opportunities.

Qualifications

• 10 years of progressively responsible experience in corporate travel management global mobility procurement or travel operations.
• Deep knowledge of the global travel ecosystem (air/GDS NDC hotel distribution TMC operations virtual payments OBTs).
• Experience with contract negotiation RFPs and supplier management.
• Strong analytical skills and proficiency with travel reporting tools and dashboards.
• Experience with Workday SAP Spotnana Concur or similar systems preferred.
• Excellent communication relationship management and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced high-volume environment.
• Global mindset with experience operating across regions and time zones.

Success Indicators

• Increased traveler satisfaction and adoption of the travel platform.
• Meaningful cost savings and improved supplier performance.
• Reduction in escalations and operational disruptions.
• Strong cross-functional alignment and stakeholder trust.
• A modern scalable data-driven global travel program.

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