Business Analyst (Client Reporting) FTC

London - UK

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years we have a long history of innovation in savings and investments combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments Asset Management and Life work together to provide access to balanced long-term investment and savings solutions.

Through telling it like it is owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role:

We areseekinga proactive anddetail orientedBusiness Analystwith a strongtrack recordin Client Reporting change initiatives to join our newly formedClient Reporting Solutions Team. You will play a key role in delivering the Client Reporting strategy under the Client Experience (CX) Programme and work directly witha varied cross section of internal stakeholders (Distribution InvestmentsData StrategyTeamandTech & Change).You will supportthe Head of CR Solutionsand the whole Client Reporting teamin progressing our exciting transformation journey.

In 2026 Client Reporting will focus on foundational improvements including developing a service catalogue redefining change request processes enhancing existing workflows and establishingdataprioritisation 2027 we will build on this foundation to differentiate between strategic and tactical solutions and embedlong termimprovements.

This role sits at the intersection of reporting technology data and client service. It is ideal for someone with strong analytical abilityhands onclient reportingexperience and deep knowledge ofasset managementoperationsand data. You will be instrumental in assessing reporting requirements coordinating change initiatives and driving continuous improvement across the reporting value chain.

This is a 24 month Fixed Term contract.

KeyResponsibilities:

Business Analysis and Process DesignforChangeRequestProcessandService Catalogue:Analysis of current changerequest process toestablishenhancedWOW introducingmetrics throughout the workflowto drive continuous improvement.Drive thecreation of the service catalogue via analysis of existing offeringsto create standardsand pairing to our Client Tiering framework.

Stakeholder Engagement:Form a strong collaboration with our internal reportingSMEsandact asa central pointof contactfor the Change Programme ensuring effective communication prioritisation and transparency across teamsand workstreams.

Process Improvement: Support the review and optimisation of existing reporting processes.Identifyopportunities for efficiency scalability and enhanced documentation.

DataStrategy Coordination:Bring together the data challengesfor client reportingand dependenciesfor each output scope to tell a clear story of the path to greenincluding tactical vs strategic.

KPI& Workflow Oversight:For activities in scope develop KPIs and leverage workflow tools to track progressidentifybottlenecks and support decision-making.

Key Knowledge Skills & Experience:

Essential:

Experience ina seniorbusiness analyst role.

Strong understanding of asset management operations and client types including institutional retail and segregated mandatesand their differing reporting requirements

End-to-end knowledge of the client reporting lifecycle: data sourcing production quality control and delivery.

Proven experience in delivering process change and delivering scalable solutions within a client reporting function.

Familiarity withvendor reporting platformsreporting technologies and workflow automation tools

Understanding of data architecture and data management principles (e.g. lineage governance quality).

Ability to manage multiple priorities and stakeholders in a dynamic environment.

Proficiencyin Power BI for dashboard creation and reporting insights.

Experience using JIRA or similar tools to manage workflows and change requests

Strategic thinker with a solution-oriented mindset anda track recordof delivering change.

Strong experiencewithin Asset Management

Desirable

Experience in cross-functional transformation programmesincluding target operating model design and transition planning.

Experience working with offshore teamsandoutsourced operations.

Knowledge of financial instruments and investment strategies.

SQL experience would be highly beneficial

Location:London

WorkLevel :Manager or Expert

Recruiter:Sarah Hawkins

Type: Fixed Term contract - 24 months

What we offer:

At M&G were committed to helping you thrive and supporting your wellbeing both at work and beyond. Our benefits are designed to help you balance your professional and personal life while planning confidently for your future. Our UK benefits include:

As a savings and Investments firm we are proud to offer a valuable pension scheme of 18% with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.
Enjoy 38 days annual leave including bank holidays with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy to balance your work and personal commitments.
Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity adoption surrogacy and paternity leave - as supporting families is a core aspect of our inclusive culture.
Health & Protection cover including Private Healthcare Critical Illness cover and Life Assurance for you with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G underpinned by our policies and our employee-led networks who provide networking opportunities advice and support for the diverse communities our colleagues represent. Regardless of gender ethnicity age sexual orientation nationality disability or long term condition we are looking to attract promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader and we welcome applications from candidates with long-term health conditions disabilities or neuro-divergent conditions.

Ifyou need assistanceor an alternative means of applying for a role due to a disability or additional needpleaselet usknow by contacting us at:

Required Experience: