Trade Services Supervisor

ESSENTIAL JOB FUNCTIONS

• Set S.M.A.R.T. goals for performance and deadlines in ways that comply with companys plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee KPI productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Work cross-functionally to develop/implement systems and process improvements to provide global trade compliance services to our clients.
• Consult clients either transitionally or as part of projects on a variety of import and international trade matters for example: country of origin import/export requirements global classification client database process improvements presentations QBR for clients.
• Utilize all available resources to render tariff classifications under the HTS for Cranes clients.
• Other duties as assigned

PHYSICAL REQUIREMENTS

• Job may require extended sitting or standing use of standard office equipment.
• Job will require vision abilities including the ability to adjust focus.
• Job will require punctual and regular attendance on-site at the assigned work location.

OTHER SKILLS/ABILITIES

• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills internal and external
• Outstanding organizational and leadership skills
• Good knowledge of MS Office
• Ability to perform research and make determinations in a fast-paced quality-focused environment.
• Sense of urgency and attention to detail are critical.
• Perform data entry and draft opinion papers.
• Maintain an organized work environment.
• Clock hours in time management software for consulting engagements.
• Achieve a monthly minimum utilization rate of 85%.
• Provide support to consulting team members.
• Keep informed of latest news and developments impacting trade and regulatory compliance.
• Capable of typing 50 to 80 words per minute.
• Be able to work in a fast-paced and dynamic work environment.
• Possess strong client service skills.

EDUCATION AND EXPERIENCE

Minimum 4 years of experience in global logistics trade compliance import/export regulations.

CERTIFICATIONS AND LICENSES

• Licensed customs broker or CCS preferred
• CUSECO preferred

WHY SHOULD YOU WORK FOR CRANE

At Crane we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year that can be used for Sick Time or for Personal Use
• Excellent Medical Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: benefits are contingent upon meeting eligibility requirements and plan conditions.

Required Experience:

Manager