Supply Center Assistant (Construction Retail Store)

Crafco Inc. is seeking a Supply Center Assistant at our facility in Millbury MA.

Crafco Supply Centers are retail and manufacturing stores that make and sell pavement preservation materials and equipment for crack sealing pothole patching sealcoating and more. The Supply Center Assistant is responsible for assisting the Store Manager in overseeing store operations inventory management and providing an outstanding customer experience. No day ever looks the same. The Supply Center Assistant is an integral part of all functions including operations sales service and customer support. Every day brings new exciting experiences.

This position offers a competitive hourly wage with an excellent benefits package including: Profit Sharing Matching 401(k) Health Life Dental Vision Short & Long Term Disability Holiday Personal and Sick paid leave Maternity Leave and more.

Specific Duties:

• Operation of front sales counter via retail software for customer sales.
• Receive and process incoming shipments.
• Unload trucks verify receipt of correct items and quantities store items in appropriate locations.
• Pull products for outgoing orders package appropriately for shipment.
• Contact LTL carriers or UPS as necessary to insure on-time shipment of products to customers.
• Support customers by helping with tracking of shipment and returns as necessary.
• Assist Store Manager with maintenance of accurate files for orders quotes and invoices.
• Work with Store Manager to schedule incoming and outgoing shipment as needed.
• Assist with the maintenance of rental equipment and help keep repair records up to date.
• Work with Service Tech quote customer estimates and follow up with customers for approval on repair items.
• Must be knowledgeable about rental equipment in order to assist rental customers with startup and provide usage training.

Qualifications:

• Minimum of 2 years in retail operations or customer service required.
• Experience in pavement bridge maintenance or equipment supply industry or related fields such as construction asphalt concrete or chemicals a plus.
• High school diploma or GED required.
• Familiarity with Microsoft Office POS and ERP systems.
• Strong interpersonal verbal and written communication skills.
• Ability to address customer needs and resolve issues efficiently.
• Physical ability to perform job functions including but not limited to: standing sitting bending squatting or remaining in uncomfortable positions for extended periods of time lifting/moving large bulky and/or heavy items frequently (50 lbs. or more) working in adverse conditions including hot/cold both indoors and outdoors and/or in inclement weather.
• Must have a valid drivers license and clean driving record.
• Able to work occasional overtime or Saturday hours as needed.
• Ability for local travel if needed.

About Crafco Inc.

Crafco Inc. has delivered confidence through innovation quality and value to our customers since 1976. Crafco is the worlds leading manufacturer in quantity and diversity of packaged pavement preservation products and equipment. As a subsidiary of Ergon Inc. our core values consist of Empowered Service Selfless Leadership Purposeful Growth and Respectful Relationships which provide an excellent work environment for future growth. Learn more about Crafco and Ergon by visiting:

us to see if you can be a part of our TEAM.

Crafco Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid drivers license. Any employment offers are contingent upon a pre-employment drug test background check and MVR..

Required Experience:

Junior IC