Why Harvey

At Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 1000 customers in 58 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.

Our team is sharp motivated and deeply committed to the mission. We move fast operate with intensity and take real ownership of the problems we tackle from early thinking to long-term outcomes. We stay close to our customers from leadership to engineers and work together to solve real problems with urgency and care. If you thrive in ambiguity push for excellence and want to help shape the future of work alongside others who raise the bar we invite you to build with us.

At Harvey the future of professional services is being written today and were just getting started.

Role Overview

As our Senior Manager People Operations youll be the connective tissue that makes Harveys People function work seamlessly across teams systems and geographies. Youll design and operationalize the foundational processes that enable us to scale while maintaining excellence across the employee lifecycle.

This role sits at the center of our People Operations and Workplace team partnering with People Systems People Business Partners Recruiting IT Total Rewards and Legal to translate strategy into scalable execution. Youll bring best-in-class frameworks and adapt them for Harveys hypergrowth reality building systems and processes that are both rigorous and pragmatic.

This role reports to our People Operations Lead Tia Thomson and manages a team of People Operations Associates and Coordinators.

What Youll Do

Own Employee Lifecycle Processes and Services

• Design and operationalize end-to-end employee lifecycle processes from onboarding through offboarding including employee changes promotions transfers compensation adjustments and exits

• Build and operationalize people processes for every country Harvey enters ensuring compliance seamless employee experience and regional infrastructure

• Own employee services managing our AI-powered ticketing system triage and routing while continuously optimizing Employee HQ and self-service resources to ensure employees get fast accurate answers

• Create clear scalable SOPs and documentation that enable consistent execution across a growing team

• Drive ad-hoc projects and special initiatives that support Harveys growth and evolving organizational needs

Build Scalable Systems Data and Infrastructure

• Own HRIS data integrity conducting audits cleanup and governance to ensure Workday is the reliable source of truth

• Generate people data reporting dashboards and workforce analytics to support decision-making and headcount planning

• Partner with People Systems team to identify system improvements and design core processes in Workday (onboarding offboarding probation periods comp changes and more)

• Manage global compliance programs in partnership with Legal training enrollment and tracking (harassment prevention code of conduct etc.) policy governance and audit readiness

• Manage vendor relationships with EOR providers background check vendors compliance tools and other People Ops partners evaluating new vendors and ensuring service excellence

• Lead change management and employee communications when rolling out new systems policies or programs

Develop and Lead a High-Performing Team

• Manage and develop People Operations Associates and Coordinators providing coaching and growth opportunities

• Build a team culture of ownership excellence and continuous improvement

What You Have

• 6-8 years in People Operations with 3-4 years at a best-in-class organization

• Proven track record managing and developing high-performing teams your people grow stay and rave about working for you

• Elite program and project management skills with exceptional process design capabilities you build scalable systems from scratch juggle multiple complex workstreams and execute flawlessly across cross-functional teams

• Relentless figure it out factor with comfort in ambiguity high ownership low ego and ability to balance rigor with speed no task too small you thrive in fast-paced environments where priorities shift

• Deep fluency with HRIS systems particularly Workday you understand system architecture business processes automations and integrations

• Demonstrated experience supporting multi-country expansion with understanding of international employment compliance and operations

• Based in San Francisco able to work in-office at least three days per week

Compensation

$170000 - $230000 USD

Please find our applicant privacy notice here.

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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing

Required Experience:

Senior Manager