Oracle Technology Analyst Early Careers
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
WHO WE ARE:
Accentureis a leading global professional services company that helps the worlds leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen servicescreating tangible value at speed and scale. We are a talent and innovation led company with 738000 people serving clients in more than 120 countries. Technology is at the core of change today and we are one of the worlds leaders in helping drive that change with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services solutions and assets across Strategy & Consulting Technology Operations Industry X and Accenture Song. These capabilities together with our culture of shared success and commitment to creating 360 value enable us to help our clients succeed and build trusted lasting relationships. We measure our success by the 360 value we create for our clients each other our shareholders partners and communities. Visit us
THE WORK:
Are you ready to kickstart your career in a dynamic and innovative environment Join our Oracle team where youll have the chance to make a real impact! As a Junior Technical Business Analyst you will assist in analyzing business needs learning the technology to be able to resolve tickets and providing data-driven insights to enhance our Oracle applications. This role is ideal for recent graduates with a degree in Human Resources Finance or a related field who are eager to develop their skills in a collaborative environment.
Key Responsibilities:
- Ticketing:
- Monitor and prioritize incoming support tickets.
- Collaborate with cross-functional teams to ensure timely resolution of issues.
- Escalate complex tickets as necessary.
- Data Analysis:
- Analyze ticket data to identify patterns recurring issues and propose areas of improvement as appropriate for discussions with client teams supported by experienced Accenture staff.
- Prepare reports and dashboards to communicate findings to stakeholders.
- Process Improvement:
- Its critical to adhere to ticket management processes.
- Work with stakeholders to recommend and implement process enhancements based on ticket analysis.
- Assist in developing best practices for ticket management and resolution and propose process improvements (if any).
- User Support:
- Provide first-level support for users by addressing common issues and inquiries.
- Document solutions and update knowledge base resources for future reference.
- Stakeholder Collaboration:
- Liaise with Oracle as vendor and other stakeholders to understand system functionalities and user needs.
- Liaise with technical teams on issues that require and develop Oracle fix.
- Gather and document user requirements for system enhancements or new features.
Benefits of working at Accenture:
- Learning & Development: Access to Oracle Learning & pathways for certification
- 18 weeks paid parental leave
- Long & short-term career break opportunities
- Structured career development program
- Local and international career opportunities.
- Certified as a Family Inclusive Workplace
- Flexible Work Arrangements - centered around Accentures Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
- We are proud to be in the top 3 of last years Diversity & Inclusion Index!
#LI-GM
Qualifications/About You:
- Educational Requirements:
- Bachelors Degree in HR or major in HR preferred (open to Finance / Economics / Accounting) or any related field.
- Skills and Attributes:
- A strong interest in technology with a focus on enhancing user experience and driving customer satisfaction through innovative solutions.
- Proactive mindset eager to take on challenges and learn from each experience.
- Strong written and verbal communication skills with the ability to present confidently to clients both in person and virtually.
- Adaptable and resilient able to handle challenges and shifting priorities with ease.
Nice to have:
- Double degree in Business (HR Finance) including Information Technology.
- Familiarity with Oracle applications is a plus.
- Youre passionate about enhancing customer experiences and believe you can make a difference!
About Accenture
Accenture is a leading global professional services company that helps the worlds leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen servicescreating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791000 people serving clients in more than 120 countries. Technology is at the core of change today and we are one of the worlds leaders in helping drive that change with strong ecosystem relationships. We combine our strength in technology and leadership in cloud data and AI with unmatched industry experience functional expertise and global delivery capability. Our broad range of services solutions and assets across Strategy & Consulting Technology Operations Industry X and Song together with our culture of shared success and commitment to creating 360 value enable us to help our clients reinvent and build trusted lasting relationships. We measure our success by the 360 value we create for our clients each other our shareholders partners and communities.Equal Employment Opportunity Statementfor Australia:
At Accenture our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.
As part of our talent strategy we hire and develop people who have different backgrounds different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives observations and insights which are essential to drive the innovation needed to reinvent and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.
We encourage applications from all people and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age disability status ethnicity gender gender identity or expression religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method please emailand cite the relevant Job Number or contact us on.
Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about ourPrivacy Statement
Required Experience:
IC
Key Skills
- Manufacturing/ data interpreation
- Clamp Truck/ atistical packages (SPSS
- SAS)
- Forklift/statistic
- Calipers
- Fireworks/change management
- Heavy Equipment Operation
- Paving/database tools
- Packaging
- Basic Math/trend reporting
- Excavator/ networking
- Math/package creation and maintenance
- Mechanical Knowledge/ medical knowledge
About Company
About Accenture Accenture solves our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and ... View more
