Program Manager-Targeted Case Management( Hennepin County)

Minneapolis, MN - USA

Yearly Salary: $ 55000 - 70000

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Program Manager -Targeted Case Management ( Hennepin County)

Company Overview:

AtResidential Transitions Inc. (RTI)our mission is to help people improve their quality of life by empowering them with knowledge resources and skillswhile always treating them with dignity and respect. We proudly serve individuals across Minnesota who are living with mental illness substance use challenges and other disabilities. Our services support people living independently in the community in their own homes as well as in our residential settings. Through compassionate care and a person-centered approach we aim to make a lasting difference in the lives of those we serve.

Position Overview:

As a Program Manager -Targeted Case Management you will be responsible to provide person-centered case management services to individuals diagnosed with serious and persistent mental illness substance use disorders and co-occurring medical conditions who are eligible to receive services through the Community Access for Disability Inclusion (CADI) or Brain Injury (BI) Waiver and Targeted Case Management services through Dakota County. The Program Manager is responsible to refer and link services by assessing needs identifying goals monitoring progress developing a plan and coordinating services for individuals on their caseload. The Program Manager will train advise and consult with other Targeted Case Management employees.

Role Responsibilities:

Supervision and Quality Assurance

Supervise team members including Targeted and Dual Case Management staff to ensure high-quality clinical services proper documentation and effective implementation of treatment plans.
Ensure compliance with State County and Agency policies.
Develop and implement hiring and onboarding procedures for all case management positions.
Oversee voluntary and involuntary terminations in consultation with RTIs Human Resources Department.

Stakeholder Engagement

Represent RTI in interactions with stakeholders.
Participate in County and State trainings and meetings to address stakeholder needs within the agency.
Leadership and Professional Development
Provide supervisory direction training performance feedback and clinical/professional guidance to team members.

Case Management Team Development

Oversee the development and growth of Case Management teams ensuring proper staffing and scalability for Targeted and Targeted Case Management services.
Prepare revise and oversee case management policies procedures and vision.

Oversight and Compliance

Schedule required diagnostic assessments and perform clinical chart reviews to ensure compliance with CMS standards and contract requirements.
Collaborate with the Director of Community Services to delegate caseloads appropriately and ensure participants needs are met.
Maintain contractual and statutory compliance for all case management participants.
Address compliance issues through corrective actions when necessary.
Manage the budgetary and financial needs of the programs effectively.

Consultation and Crisis Management

Provide regular consultation to team members regarding case progress clinical techniques and participant development.
Offer support during clinical crises and oversee resource allocation to meet participants needs through referrals and services.
Leadership and Financial Management
Foster an environment of support and advocacy for individuals served by RTI.

Regulatory Compliance and Program Development

Fulfill requirements for contract reviews audits and renewals for Targeted and Dual Case Management programs.
Design and monitor staff training programs to ensure compliance with statutory regulations.
Implement and sustain person-centered programming to align with participant needs.
Achieve program outcomes and defined metrics to effectively support participants.
Strengthen and expand programming operations to drive the growth of RTIs Targeted Case Management program.

Commitment Oversight

Track and ensure judiciary compliance for all Targeted Case Management participants.
Provide training for Targeted and Dual Case Managers on the responsibilities of Targeted Case Managers in commitment oversight.
Schedule and participate in consultations with county stakeholders regarding participant commitments.

Required Qualification and Experience:

The Program Manager- Targeted Case Management shall be qualified under Minnesota law as follows:

Bachelors degree in a behavioral health related field.
A minimum of 2 years of management experience.
A background in Targeted Case Management.
Knowledge of community resources and how to access them.
Must have access to a reliable car and possess a valid Minnesota drivers license and insurance.
At least 2 years of work providing diagnostic assessments developing treatment plans and maintaining all clinical documentation.

Preferred Qualification and Experience:

Masters degree in psychology Social Services Human Services or related field.
At least One year of direct supervisory experience in Targeted Case Management.
Knowledge of Procentive software.
Experience with third-party billing and an electronic health record system.

Benefits of Working at RTI:

Generous PTO Accrual: Earn up to 4.2 Weeks of PTO after 3 years and 3.2 Weeks of PTO years 0-3.
7 Company Paid Holidays 1 Paid Floating Holiday
Matching 401k we are invested in your future.
Medical Dental and Vision Insurance
Paid Training Sessions
Career advancement Opportunities
CEUs for licensed staff or staff seeking license &Clinical Supervision

Compensation: $55000.00 - $70000.00 per year
Type:Full-Time
Location:Mendota Heights MN

Physical & Mental Requirements:

Employees in this role must be able to:

Walk stand sit bend climb stairs and perform crisis prevention/intervention techniques
Use hands for writing typing and data entry
Lift up to 40 lbs. and occasionally exert physical effort during duties
Maintain vision and hearing necessary for reading charts operating office equipment using a computer and driving a vehicle

Be the difference by making a difference. Advance your career in mental health today and change someones life tomorrow with Residential Transitions Inc. an award-winning organization that puts the people they serve and employ first.

RTI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Required Experience:

Manager

Program Manager -Targeted Case Management ( Hennepin County)Company Overview:AtResidential Transitions Inc. (RTI)our mission is to help people improve their quality of life by empowering them with knowledge resources and skillswhile always treating them with dignity and respect. We proudly serve ind...