Program Manager II

RECRUITMENT TYPE
We welcome applications from everyone.

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Formulates and develops plans policies and projects for the program.

Maintains liaison with various agencies and organizations including County departments local State and Federal agencies community agencies and other concerned parties both public and private.

Develops budget requests maintains fiscal control and directs maintenance of an accounting system for reporting and auditing purposes.

Develops statistical and accounting procedures and ensures that adequate reporting systems are set up to meet established requirements for funding and adequate evaluation of the program.

Prepares and administers contracts for services with outside agencies.

Directs studies of workload requirements.

REQUIREMENTS TO QUALIFY:

Option I:Graduation from an accredited four-year college or university with a Bachelors degree in Information Technology or a closely related field (Management Information Systems Computer Science)

and

five (5) years of experience analyzing and making recommendations for the solution of problems of organization systems and procedures programs and establishing administering and maintaining contracts and requesting verifying and determining budget requests. Two (2) years of the required experience must have involved direct responsibility for managing projects or programs that included coordinating multiple* stakeholders** overseeing project groups timelines and objectives and ensuring the successful implementation of large-scale initiatives*** involving competing priorities.

Option II: Seven (7) years of experience analyzing and making recommendations for the solution of problems of organization systems and procedures programs and establishing administering and maintaining contracts and requesting verifying and determining budget requests. Four (4) years of the required experience must have involved direct responsibility for managing enterprise-scale technology projects or programs that included coordinating multiple* stakeholders** overseeing project groups timelines and objectives and ensuring the successful implementation of large-scale initiatives*** involving competing priorities.

*Multiple stakeholders is defined as involving at least five (5) stakeholders.

**Stakeholders is defined as departments outside agencies philanthropic organizations or other related organizations.

***Large-scale initiatives is defined as multi-year initiatives with a budget of at least $10 million with organizations consisting of at least 5000 employees.

No withholds will be allowed. Required experience and education must be fully met by the last day of filing and clearly indicated on the application.

Physical Class II Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending stooping or squatting. Considerable ambulation may be involved.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

SPECIAL REQUIREMENT INFORMATION:

*To receive credit for your education include a copy of your official diploma official transcript or letter/certificate from an accredited institution within seven (7) calendar days of the end of the filing period. The document should show the date the degree was conferred and be in English; if it is in a foreign language it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents please visit: and submit documentation to drphr@ and indicate your name Applicant ID# exam name and number.

We do not accept password-protected documents. Ensure documents are unlocked before including with the application or sending to the exam analyst.

Once we have identified that you meet the requirements an invitation regarding the following assessment processes will be sent:

Our Assessment Process

This examination will consist ofTWO (2) parts:

Part I: Multiple choice and/or simulation assessment(s) weighted 40% assessing:

• Analyzing Information
• Empathy
• Sharing Knowledge and Guidance
• Controlling Emotions
• Management Judgement
• Management Potential
• Achievement
• Responsibility
• Willingness to Learn
• Working Relationships
• Learning Quickly
• Generating New Ideas
• Using Time Efficiently
• Working to High Quality Standards
• Adapting to Change
• Deductive Reasoning

MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Part II: An evaluation of Training and Experience weighted 60% assessing:

• Information Technology
• Knowledge of Program Evaluation
• Negotiating
• Data Management
• Professional and Technical Expertise
• Skill in administering contracts
• Skill in collecting organizing and synthesizing data
• Skill in establishing and maintaining contractual agreements
• Project Management

Applicants must meet the Specialty Requirements and achieve 70% or higher on the combined score of Parts I and II in order to be placed on the eligible list.

Scores cannot be given over the telephone.

Transfer of Test Components:

If you have taken identical components recently for other exams your responses may be automatically transferred to this examination. This exam contains test components that may be used on future exams and your responses could be transferred to that exam.

• Various information can be found on our website at The section dedicated to test preparation is Employment Test Assistance.

• Online practice tests are available at and Vacancy Information:

  Candidates who passed the assessment are placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation. The resulting eligible list will be used to fill vacancies in our Department.

  
  

  Application and Filing Information:

  We only accept applications filed online. Applications submitted by U.S. mail fax or in person are not accepted. Apply online by clicking on the Apply green button at the top right of this posting. This website can also be used to get application status updates. Please fill out the application completely. Provide relevant job experience including employers name and address job title beginning and ending dates number of hours worked per week and description of work performed.

  
  

  We may verify information included in the application at any point during the examination and hiring process including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

  
  

  We will send notifications to the email address provided on the application so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails it is possible to view notices by logging into and checking the profile inbox. It is every applicants responsibility to take steps to view correspondence and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

  New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

  
  

  Veterans may be eligible for veterans credit which is an additional 10% of the total points added to a passing score. We will need a copy of your form DD214 to review so please include that with your application or submit it as soon as possible to ensure prompt processing. You can email the document to drphr@.

  
  

  Federal law requires that all employed people have a Social Security Number so include yours when applying.

  For those who do not have access to a computer or the internet we provide access to complete an application at public libraries throughout the county.

  
  

  All applicants must file their application online using their own user ID and password. Using a family members or friends login information may erase a candidates original application record.

  
  Anti-Racism Diversity and Inclusion (ARDI):

  The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-Racism Diversity and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality diversity and inclusion in recruitment selection and employment practices.

  Testing Accommodation:
  If you require an accommodation to fairly compete in any part of the assessment process you will be given the opportunity to make a request when completing your application. We may require documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.
  
  
  Contact us with any questions:

  Exam Number: 50978A

  Department Contact Name:Savanna Williams
  Department Contact Email:
  Department Contact Phone:

  
  

  Testing Accommodations Coordinator:
  Teletype Phone:

  Alternate Teletype Phone:
  California Relay Services Phone:

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information please visit: Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations please visit: Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job and will also consider potential mitigating factors which may include but is not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s). If asked to provide information about conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles please visit our interactive Career PathFinder application at .

Veterans Credit:
Pursuant to the County Charter and County policy in all open competitive examinations (i.e. examinations open to everyone) the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran as well as the spouse of a deceased or disabled veteran who served in the Armed Forces of the United States under specific conditions.
For more information on veterans credit please visit: September 2025