Call Center Agent
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Job Location:
Fort Worth, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a professional and driven Call Center Agent to join our team in Fort Worth this role you will serve as a key point of contact between our company and our clients ensuring every interaction reflects our commitment to quality and service excellence.
The ideal candidate is articulate organized and capable of handling inquiries with confidence and efficiency.
Responsibilities
Handle inbound and outbound calls with professionalism and courtesy
Provide accurate information about services and client inquiries
Maintain detailed and organized records of customer interactions
Resolve concerns effectively while ensuring customer satisfaction
Meet performance metrics and productivity goals
Collaborate with team members and supervisors to improve service quality
Maintain confidentiality and adhere to company policies and procedures
Qualifications :
Strong verbal communication and listening skills
Excellent organizational and time-management abilities
Professional demeanor and customer-focused mindset
Ability to multitask in a fast-paced environment
Basic computer proficiency and data entry accuracy
Problem-solving skills and attention to detail
Ability to work independently and as part of a team
Additional Information :
Competitive salary ($42000 $45000 per year)
Clear growth opportunities within the organization
Professional development and skill-building programs
Supportive and team-oriented work environment
Stable full-time position with structured schedule
Opportunity to build valuable communication and client management skills
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Athletics
- Fitness
- Facilities Management
- Agriculture
- Communication
- Archicad
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
