Data Center Technician

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profile Job Location:

Winston Salem, NC - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

activities. This is not a help desk or remote position and requires true data center and IT technician experience.

Day-to-Day Responsibilities

  • Rack and stack servers and hardware
  • Perform copper and fiber network cabling and patching
  • Break/fix hardware including replacing drives memory optics etc.
  • Use workflow tools to install and decommission hardware
  • Log incidents and work orders using software tools
  • Assist with receiving hardware at the dock and preparing equipment for shipment
  • Coordinate with vendors for onsite access and break/fix work
  • Perform inventory tracking and hardware documentation in database tools

Required Skills (Top 3 Non-Negotiables)

  1. Network cabling experience (copper and fiber patching)
  2. Server rack and stack experience
  3. Server break/fix experience (memory drives optics hardware components)

Preferred Skills (Nice to Have)

  • Remedy ticketing tool experience
  • ServiceNow experience
  • Prior true data center environment experience

Disqualifiers / Important Notes

  • No remote work. This role is fully onsite.
  • This is not a help desk or desktop support role
  • Candidates must have hands-on IT technician or data center experience

Software / Tools

  • Basic PC knowledge
  • Microsoft products including Excel and Word
  • Experience using workflow and incident management tools

Work Schedule

  • Monday through Friday
  • Must be flexible to work day shift (8:00am 5:00pm) or night shifts
    • Possible night shifts include 4:00pm 12:00am or 12:00am 8:00am

Interview Process

  • 3 interview rounds
    1. Initial interview with Hiring Manager
    2. Team Panel Interview
    3. Director Review
  • Video required for virtual interviews
activities. This is not a help desk or remote position and requires true data center and IT technician experience. Day-to-Day Responsibilities Rack and stack servers and hardware Perform copper and fiber network cabling and patching Break/fix hardware including replacing drives memory optics etc. U...
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