activities. This is not a help desk or remote position and requires true data center and IT technician experience.
Day-to-Day Responsibilities
- Rack and stack servers and hardware
- Perform copper and fiber network cabling and patching
- Break/fix hardware including replacing drives memory optics etc.
- Use workflow tools to install and decommission hardware
- Log incidents and work orders using software tools
- Assist with receiving hardware at the dock and preparing equipment for shipment
- Coordinate with vendors for onsite access and break/fix work
- Perform inventory tracking and hardware documentation in database tools
Required Skills (Top 3 Non-Negotiables)
- Network cabling experience (copper and fiber patching)
- Server rack and stack experience
- Server break/fix experience (memory drives optics hardware components)
Preferred Skills (Nice to Have)
- Remedy ticketing tool experience
- ServiceNow experience
- Prior true data center environment experience
Disqualifiers / Important Notes
- No remote work. This role is fully onsite.
- This is not a help desk or desktop support role
- Candidates must have hands-on IT technician or data center experience
Software / Tools
- Basic PC knowledge
- Microsoft products including Excel and Word
- Experience using workflow and incident management tools
Work Schedule
- Monday through Friday
- Must be flexible to work day shift (8:00am 5:00pm) or night shifts
- Possible night shifts include 4:00pm 12:00am or 12:00am 8:00am
Interview Process
- 3 interview rounds
- Initial interview with Hiring Manager
- Team Panel Interview
- Director Review
- Video required for virtual interviews
activities. This is not a help desk or remote position and requires true data center and IT technician experience. Day-to-Day Responsibilities Rack and stack servers and hardware Perform copper and fiber network cabling and patching Break/fix hardware including replacing drives memory optics etc. U...
activities. This is not a help desk or remote position and requires true data center and IT technician experience.
Day-to-Day Responsibilities
- Rack and stack servers and hardware
- Perform copper and fiber network cabling and patching
- Break/fix hardware including replacing drives memory optics etc.
- Use workflow tools to install and decommission hardware
- Log incidents and work orders using software tools
- Assist with receiving hardware at the dock and preparing equipment for shipment
- Coordinate with vendors for onsite access and break/fix work
- Perform inventory tracking and hardware documentation in database tools
Required Skills (Top 3 Non-Negotiables)
- Network cabling experience (copper and fiber patching)
- Server rack and stack experience
- Server break/fix experience (memory drives optics hardware components)
Preferred Skills (Nice to Have)
- Remedy ticketing tool experience
- ServiceNow experience
- Prior true data center environment experience
Disqualifiers / Important Notes
- No remote work. This role is fully onsite.
- This is not a help desk or desktop support role
- Candidates must have hands-on IT technician or data center experience
Software / Tools
- Basic PC knowledge
- Microsoft products including Excel and Word
- Experience using workflow and incident management tools
Work Schedule
- Monday through Friday
- Must be flexible to work day shift (8:00am 5:00pm) or night shifts
- Possible night shifts include 4:00pm 12:00am or 12:00am 8:00am
Interview Process
- 3 interview rounds
- Initial interview with Hiring Manager
- Team Panel Interview
- Director Review
- Video required for virtual interviews
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