Position integrate influence and execute the tactical delivery of the Personal Market Sales and Service strategy for the Region ensuring that all PORs and Mobiles are supported in the optimal achievement of business attraction retention and expansion targets in line with Segment and Product Value Propositions. Drive and champion the integration and consistent implementation of sales and service delivery platforms and best practices in the Region for sustainable value & optimal productivity.
Qualifications :
- Degree in Business Commerce or related
Additional Information :
Experience:
- 5-7 years. Professional banker with substantial experience in the personal market of which a significant proportion of time (5 years plus) needs to have been spent in a Branch/ Sales Position. Retail banking branch experience is a pre-requisite to understand the operational physical and process risks inherent in the financial sales and services domain.
Key Responsibilities:
- Build and maintain a sales lead generation platform in collaboration with business partners e.g. Home Loans; Vehicle and Asset Finance; SBFC; SBIB; Electronic Banking; Employee Value Banking.
- Coach and educate management and staff regarding the acquisition and application of sales and product knowledge
- Ensure that service training development programmes and accreditation requirements are implemented across PORs and channels.
- Support management in the investigation analysis and identification of problem root causes to prevent the reoccurrence of problems.
- Ensure that POR customer bases are correctly segmented in line with local market demographics
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Establishing Rapport
- Examining Information
- Team Working
Technical Competencies:
- Creative Problem Solving
- Product and Services Knowledge
- Verbal Communication
- Written Communication
Remote Work :
No
Employment Type :
Full-time
Position integrate influence and execute the tactical delivery of the Personal Market Sales and Service strategy for the Region ensuring that all PORs and Mobiles are supported in the optimal achievement of business attraction retention and expansion targets in line with Segment and Product Value Pr...
Position integrate influence and execute the tactical delivery of the Personal Market Sales and Service strategy for the Region ensuring that all PORs and Mobiles are supported in the optimal achievement of business attraction retention and expansion targets in line with Segment and Product Value Propositions. Drive and champion the integration and consistent implementation of sales and service delivery platforms and best practices in the Region for sustainable value & optimal productivity.
Qualifications :
- Degree in Business Commerce or related
Additional Information :
Experience:
- 5-7 years. Professional banker with substantial experience in the personal market of which a significant proportion of time (5 years plus) needs to have been spent in a Branch/ Sales Position. Retail banking branch experience is a pre-requisite to understand the operational physical and process risks inherent in the financial sales and services domain.
Key Responsibilities:
- Build and maintain a sales lead generation platform in collaboration with business partners e.g. Home Loans; Vehicle and Asset Finance; SBFC; SBIB; Electronic Banking; Employee Value Banking.
- Coach and educate management and staff regarding the acquisition and application of sales and product knowledge
- Ensure that service training development programmes and accreditation requirements are implemented across PORs and channels.
- Support management in the investigation analysis and identification of problem root causes to prevent the reoccurrence of problems.
- Ensure that POR customer bases are correctly segmented in line with local market demographics
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Establishing Rapport
- Examining Information
- Team Working
Technical Competencies:
- Creative Problem Solving
- Product and Services Knowledge
- Verbal Communication
- Written Communication
Remote Work :
No
Employment Type :
Full-time
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