Learning Experience Designer- Quality Standards & Governance Lead, Healthcare L&D
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
At Amazon Health Services were revolutionizing healthcare delivery through innovative learning solutions that enable our teams to provide exceptional care. As part of this mission the Learning Innovation & Quality Standards (LInQS) team serves as the quality and innovation center of excellence establishing standards that enable business scalability through cost-effective frameworks and technology innovations.
Were seeking a Learning Experience Designer - Quality Standards & Governance Lead who will serve as the architect of learning excellence across AHS. This senior role combines deep instructional design expertise with technical learning platform knowledge to establish enterprise-wide quality frameworks govern LMS architecture and drive technology innovation initiatives.
As the Quality Standards & Governance Lead youll be the cornerstone of our learning infrastructureestablishing content conventions development protocols and excellence frameworks that enable our organization to scale learning capabilities without proportional increases in headcount.
This role is perfect for someone who thrives at the intersection of instructional design excellence learning technology innovation and organizational governance. Youll work at a strategic level influencing how 7100 AHS employees learn and grow while building the frameworks that enable subject matter experts and training teams across the organization to create quality content independently.
Key job responsibilities
Establish and maintain enterprise-wide content standards development conventions and quality frameworks that enable consistent scalable learning experiences across all AHS business lines
Design and implement quality audit frameworks with clear assessment criteria conducting comprehensive audits across all L&D initiatives
Design information architecture achieving 90% content findability scores making learning resources easily discoverable across the organization
Lead xAPI implementation strategy to capture detailed learning interaction data for evidence-based optimization and real-time learning effectiveness visibility
Evaluate emerging learning technologies and AI-powered solutions providing strategic recommendations and implementation roadmaps
Design and implement learning path intelligence with dynamic personalization and real-time progress tracking
Develop comprehensive toolkits including templates guidelines and AI-assisted development tools that enable learning and development to create consistent quality content
Coach and mentor L&D team members training teams and SMEs on instructional design best practices and quality standards
Build internal lessons frameworks and tools for organizational and enterprise utilization
Partner with Technical Writing team on information architecture and documentation standards and collaborate with LNSS on LMS visual standards and quality check standards
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Bachelors degree or equivalent in Instructional Design Educational Technology Technical Training Design or a related field
- 4 years of Amazon experience or experience in problem solving and delivering results
- Experience working in healthcare environment
- Experience with virtualization (Hypervisors VMware Xen) or experience in any Bigdata architecture and experience demonstrating software engineering skills in a previous intership work experience coding competitions or publications
- Experience working with Data & AI related technologies including but not limited to AI/ML GenAI Analytics Database and/or Storage
- Experience or certifications in API design cloud architecture/deployment service-oriented architecture mobile development performance optimization databases design and related fields
- Knowledge of Six Sigma tools Lean techniques PMP or similar standards preferred
- Experience with one or more analytics visualization tools (e.g. Excel Tableau QuickSight MicroStrategy PowerBI)
- Knowledge of mobile and web design patterns and accessibility standards
- Experience in instructional design with a software technology company
- Experience in communicating technical concepts to a non-technical audience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Were seeking a Learning Experience Designer - Quality Standards & Governance Lead who will serve as the architect of learning excellence across AHS. This senior role combines deep instructional design expertise with technical learning platform knowledge to establish enterprise-wide quality frameworks govern LMS architecture and drive technology innovation initiatives.
As the Quality Standards & Governance Lead youll be the cornerstone of our learning infrastructureestablishing content conventions development protocols and excellence frameworks that enable our organization to scale learning capabilities without proportional increases in headcount.
This role is perfect for someone who thrives at the intersection of instructional design excellence learning technology innovation and organizational governance. Youll work at a strategic level influencing how 7100 AHS employees learn and grow while building the frameworks that enable subject matter experts and training teams across the organization to create quality content independently.
Key job responsibilities
Establish and maintain enterprise-wide content standards development conventions and quality frameworks that enable consistent scalable learning experiences across all AHS business lines
Design and implement quality audit frameworks with clear assessment criteria conducting comprehensive audits across all L&D initiatives
Design information architecture achieving 90% content findability scores making learning resources easily discoverable across the organization
Lead xAPI implementation strategy to capture detailed learning interaction data for evidence-based optimization and real-time learning effectiveness visibility
Evaluate emerging learning technologies and AI-powered solutions providing strategic recommendations and implementation roadmaps
Design and implement learning path intelligence with dynamic personalization and real-time progress tracking
Develop comprehensive toolkits including templates guidelines and AI-assisted development tools that enable learning and development to create consistent quality content
Coach and mentor L&D team members training teams and SMEs on instructional design best practices and quality standards
Build internal lessons frameworks and tools for organizational and enterprise utilization
Partner with Technical Writing team on information architecture and documentation standards and collaborate with LNSS on LMS visual standards and quality check standards
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Bachelors degree or equivalent in Instructional Design Educational Technology Technical Training Design or a related field
- 4 years of Amazon experience or experience in problem solving and delivering results
- Experience working in healthcare environment
- Experience with virtualization (Hypervisors VMware Xen) or experience in any Bigdata architecture and experience demonstrating software engineering skills in a previous intership work experience coding competitions or publications
- Experience working with Data & AI related technologies including but not limited to AI/ML GenAI Analytics Database and/or Storage
- Experience or certifications in API design cloud architecture/deployment service-oriented architecture mobile development performance optimization databases design and related fields
- Knowledge of Six Sigma tools Lean techniques PMP or similar standards preferred
- Experience with one or more analytics visualization tools (e.g. Excel Tableau QuickSight MicroStrategy PowerBI)
- Knowledge of mobile and web design patterns and accessibility standards
- Experience in instructional design with a software technology company
- Experience in communicating technical concepts to a non-technical audience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 104100.00 - 155400.00 USD annually
Required Experience:
IC
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
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