Compute Services Manager

Salary: 37841
Band: UKRI Band D.
Contract Type: Fixed Term. (Until March 2030)
Hours: Full-time / Part Time. (minimum 0.8 FTE)
Location: Polaris House Swindon - Hybrid working available.

Closing Date: Sunday 1st March 2026.

Employees applying for any opportunity which may mean being away from your substantive role for a temporary period of time please refer to theRecruitment Policy for further information in the first instance. If you are made an offer please ensure you liaise with your Line Manager and the designated HR Team as soon as possible in order that implications of any move are clear and understood prior to a move taking place.

About Us

Were looking for a Digital Research Infrastructure (DRI) Compute Services Manager to join a dynamic cross UKRI team at the forefront of the UKs AI ambition. Youll be a key part of the group delivering the AI Research Resource (AIRR) programme a flagship UK initiative funded by the Department for Science Innovation and Technology (DSIT) to power world leading AI research.

The AIRR Delivery Team sits at the heart of the UKs efforts to accelerate AI innovation. We work in a fast-paced collaborative environment where your expertise will directly support the researchers and innovators shaping the future of AI.

Our Mission

• Bringing the AIRR service to life:
  We build refine and coordinate the processes policies and systems that guarantee the AIRR programme runs seamlessly efficiently and with maximum impact from the investment.
  
• Building strategic partnerships:
  We work closely with our AIRR host institutions the University of Bristol and the University of Cambridge cultivating strong relationships that enable collaboration experimentation and ground-breaking AI discoveries.
  
• Empowering researchers with compute access:
  We streamline compute allocation processes on the AIRR machines and champion secure fair and open access to AI compute. Our work helps researchers push boundaries while staying aligned with UKRIs commitments to diversity inclusion and a positive research culture.
  
• Delivering measurable national impact:
  We ensure the AIRR programme delivers exceptional value for money and achieves its strategic objectives strengthening the UKs global leadership in AI-driven research and innovation.

The AIRR Delivery Team is part of the wider Digital Research Infrastructure (DRI) Programme. Together with the Infrastructure Fund team we form the UKRI Infrastructure Team responsible for shaping and investing in the world-class systems and services that enable researchers to thrive.

For further questions please contact or for more information.

About the Role

As the DRI Compute Services Manager youll be at the centre of bringing the AI Research Resource to life shaping how one of the UKs most significant AI infrastructure investments operates day to day. This is a role for someone who thrives in fast-moving environments enjoys solving complex delivery challenges and wants their work to have national impact.

You will use your project management analytical and communication skills to:

• Turn strategy into smooth daily operations by implementing refining and monitoring the operational policies and procedures that keep the AIRR services operating efficiently and reliably.
• Empower the UKs AI research community by supporting users in accessing and navigating AIRRs world class supercomputing capabilities ensuring they get the most out of the service.
• Drive continuous improvement through data by monitoring performance analysing operational insights and reporting on how the services are delivering value.
  

The UKs AI landscape is developing at remarkable speed shaped by major government initiatives such as the AI Opportunities Action Plan and the UK Compute Roadmap. These set out a bold long term vision for the UKs global position in AI and AIRR is a central part of that ambition.

To meet this challenge our team works in an agile adaptable way responding quickly to new developments in AI and compute technologies. With the possibility of substantial future scaleup in AIRR investment this role will be pivotal in helping UKRI manage growth effectively and responsibly.

Your Responsibilities

As the DRI Compute Services Manager youll play a hands-on role in keeping the AIRR services running smoothly and ensuring they deliver real value for the UKs AI research community.

Your key responsibilities will include:

• The maintenance of accurate project control documentation ensuring decisions are grounded in reliable up to date information and evidence.
• Being a trusted point of contact for AIRR applicants and award holders across academia and industry helping them navigate access routes and get the most from the service.
• Managing the review processes for AIRR compute access ensuring they are fair transparent and delivered on schedule.
• Supporting governance and working group meetings setting agendas managing forward plans preparing papers and capturing high quality minutes.
• Tracking key metrics identifying trends and highlighting opportunities for continuous improvement.
• Gathering validating and synthesising information to contribute to internal portfolio reports and programme updates ensuring they are accurate and timely.
• Taking part in wider programme and DRI initiatives bringing operational insight to strategic planning.

Person Specification

The below criteria will be scored during Shortlisting (S) Interview (I) or both (S&I). Assessment of the following essential skills will be made via shortlisting and an in-person interview which will include a presentation:

Essential

• Knowledge and experience of project support/project management experience whilst maintaining excellent attention to detail. (S)
• Ability to capture analyse and summarise data from multiple sources and to synthesise the content to produce clear and concise updates to a wide range of audiences. (S&I)
• An ability to work as part of a team engaging with colleagues through behaviour and empathy including through periods of change. (S&I)
• Effective communication skills. (both written and oral) (S&I)
• Effective organisational skills and time management skills including an ability to prioritise and manage complex activities. (S&I)
• Appreciation of how the UK research and innovation system operates and the context within which UKRI operates. (I)

Desirable

• Graduate (or equivalent experience) who can demonstrate the potential to succeed. (S)
• Awareness and understanding of key technical concepts in large-scale advanced computing technologies such as HPC and AI. (S)

Benefits

We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees development and promote a culture of continuous learning!

A list of benefits below:

• An outstanding defined benefit pension scheme.
• 30 days annual leave in addition to 10.5 public and privilege days (full time equivalent).
• Employee discounts and offers on retail and leisure activities.
• Employee assistance programme providing confidential help and advice.
• Flexible working options.

Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance!

For further information on our benefits please see:

Benefits of working at UK Research and Innovation (UKRI)

Please apply online if you experience any issue applying please contact

Please note if you will require sponsorship to work in the UK as part of your sponsorship application you and any dependants travelling with you will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some or all of these fees after you have become an employee and this can be discussed with the Hiring Manager. For more information please visit or contact