Senior Travel Assistant

Join Our Mission to Foster Prosperity in Asia
Are you ready to make a difference in the future of Asia and be a catalyst for positive change We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB our mission is simple yet powerful: to alleviate poverty and promote sustainable development in the Asia-Pacific region.


Organizational Setting and Reporting Relationship
The position of Senior Travel Assistant is assigned to the Travel Team under the Procurement and Contracts Administration Unit (CSPC) within the Corporate Services Department (CSD). You will be based at our Headquarters in Manila Philippines.

You will report to the Designated International Staff and Officer.


Your Role
As a Senior Travel Assistant you will provide support in the administration of travel-related matters and monitor administrative requirements of the Travel Team.


You will:

• Respond to staff inquiries on travel policies and procedures resolve situations when possible or direct them to the correct focal points or travel management companies and escalate unresolved issues.
• Ensure follow-up on cases and adherence to ADB policies and travel service standards.
• Support travel-related procurement activities involving airlines hotels travel agencies and corporate card programs.
• Process invoices for airfare hotels and visa services coordinating with CTL to ensure prompt accurate disbursement.
• Assist colleagues in using travel expense systems such as Concur and help administer corporate card programs.
• Draft correspondence and notes verbale and coordinate with embassies and stakeholders on visa requests.
• Manage document flow maintain both paper and electronic records and update Travel Unit communication platforms to ensure accuracy and consistency.
• Organize meetings training sessions and outreach activities; manage office supplies computer equipment and workflow tracking systems.
• Compile and analyze business travel data to produce reports and provide guidance or training to service providers for quality assurance.
• Arrange supervisors travel following ADB procedures.
• Perform other duties as may be assigned and reflected in your workplan.

You will need:

• Bachelors degree in tourism business administration accounting management or related disciplines
• At least 5 years of relevant professional experience in the travel industry (airlines hotels online travel agencies travel management companies or corporate travel management) is advantageous.
• Familiarity with policies related to visa privileges and travel requirements for ADB personnel.
• Proficiency in office administration and in the use of relevant computer-based programs and applications including databases such as Microsoft Office 365 (Excel PowerPoint Word) Outlook and Oracle (LVAD).
• Previous international travel experience (business or leisure) is considered an asset.
• Excellent command of written and verbal communication skills in English.
• Please refer to the link for ADB Competency Framework for Technical Local grade 2.

Benefits
ADB offers a rewarding salary and a comprehensive benefits package. The salary will be based on ADBs standards and comparator markets taking into account your qualifications and experience.

• Retirement plan (if applicable)
• Medical and health benefits
• Paid leave (including parental)
• Life and other insurance plans
• Staff development

Additional Information
This appointment is open to internal and external applicants.

This is a fixed term appointment with option to renew initially for a period of up to 3 years or up to the Normal Retirement Date (NRD) whichever comes earlier for the purpose(s) and conditions determined by ADB in accordance with Administrative Order No. 2.01 (Recruitment and Appointment). After the initial fixed-term period ADB may choose to renew the appointment for up to an additional 3 years or not renewed. This decision will be made in the overall interest of ADB based on factors including but not limited to the requirement of Staffs particular blend of skills and experience for the medium-term work program of the organizational unit sufficient funding to cover the renewed period and Staffs performance and suitability for employment. There is no limit to the number of renewals up to NRD. However this appointment is not convertible to a regular appointment.


About Us
ADB is a leading multilateral development bank supporting inclusive resilient and sustainable growth across Asia and the Pacific. Working with its members and partners to solve complex challenges together ADB harnesses innovative financial tools and strategic partnerships to transform lives build quality infrastructure and safeguard our planet. Founded in 1966 ADB is headquartered in Manila and owned by 69 members50 from the region

ADB only hires nationals of its 69 members.

To view ADB Organizational Chart please click here.

ADB wants to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to apply regardless of their racial ethnic religious and cultural background gender sexual orientation or disabilities. Women are highly encouraged to apply.

Visit ADB Careers FAQ for more information.

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