Product Specialist

At Dow we believe in putting people first and were passionate about delivering integrity respect and safety to our customers our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. Were a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and youre looking for a challenge and meaningful role youre in the right place.

Dow Inc. has a challenging opportunity for a Product Manager located in Singapore. Under the direction of the Sr. Group Marketing & Commercial Excellence Director P&SP APAC this role exists to provide a comprehensive of both internal and external view of the business environment and recommendations to improve the business in different dimensions.

Major Job Responsibilities:

• Close collaboration with global CX and other regional CX commercial excellence roles to align CX regional strategies with commercial team
• Oversee the administration of the quarterly CX relationship survey to regional customers developing tactics and approaches that improve both Customer & Employee experience. E.g collaborating with survey team on improving internal communication analyse survey data to determine areas of improvement improve internal and external survey tools and processes work with sales on target response rates support customer journey mapping activities/workshops for the region
• Propose market/regional/product opportunities that deliver profitable value for the business via insights and analysis from customer/product/market segment/invoice/financial/import data including analysis with regards to data on supply/demand of external and internal views of the business
• Compile and analyse effectiveness of current total service offerings (rebates credit terms delivery & storage terms). Provide insight on areas for proftiable improvement and growth initiatives
• Streamline utilize enhance business processes activities tools and guidelines e.g PD Trak DSR CRM waterfall charts pivot tables Tableau Power BI SAP etc
• Ensure consistent data standards are established for reporting throughout a global customer relationship management system
• Provide consultation development and alignment of data processes according to core business values thus supporting regional business activities
• Manipulate and process large and complex amounts of data from multiple sources
• Training new users within business on use and interpretation of various dashboards processes and tools
• Understand Dows position in the product line with a high degree of knowledge of the portfolios markets and technologies and strategies

The product manager is a key member of the APAC P&SP commercial excellence team. The role interacts with this team on a daily basis in support of departmental objectives that support the business aspiration.

Experience and Education:

Experience Required:

Minimum 2 years of business analyst financial analyst or market research experience preferably in a chemical (especially Polyethylene industry) or FMCG industry

Education Required:

Actuarial Science Business Mathematics Economics Accounting Degree preferred

Desired skills and competencies:

Competencies Required:

• Business acumen: Understanding of cost/value drivers and ability to develop a detailed business case
• Strategic thinking: Ability to see trends and act at early stages development of value based solutions as well as long term roadmap/strategy for success
• Customer focus: Ability to identify/maintain outside in perspective and build effective customer (internal/external) relationships
• Communication skills: Ability to present information in a positive compelling and alignment building way
• Interpersonal skills: Accessible contagious positive attitude willing to help peers developed persuasion and influence skills
• Team building/project leadership: Can organize and motivate project teams hold people accountable for assigned deliverables and elevate threats appropriately and when necessary
• Technical Acumen: Basic understanding and comfort with technology and supply chain
• Ambiguity: Decisive and comfortable with ambiguity and stress resilient in face of setbacks

Differentiating Competencies:

• Experience producing valuable actionable analysis using vast amounts of data from financial reporting systems and input from cross-functional teams
• Expert/High proficiency in MS Office skills Excel and pivot tables Tableau Power BI SAP etc.
• Prior experience in leading cross-functional project teams
• Ability to communicate complex scenarios clearly and concisely
• Prior commercial experience in key market segments to the region
• Strong oral and written communication skills and ability to work in a team environment
• Willingness and capability to build working knowledge of information from different database and platforms
• Ability to prioritize and work independently
• Ability to analyze data and situations make recommendations and assist with implementation
• Exceptional attention to detail
• Self motivating and hard working
• Knowledge of Dow P&SP business preferred

Special Working Conditions:

• May be required to travel within region (ca. 10%) to develop relationships with internal/external customers

Benefits What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay your health your life your future and your bring your background talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets along with locally relevant incentives.
• Benefits and programs to support your physical mental financial and social well-being to help you get the care you you need it.
• Competitive retirement program that may include company-provided benefits savings opportunities financial planning and educational resources to help you achieve your long term financial-goals.
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees Savings Plan (401(k)) helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring work experiences community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Groups (ERG) participation.
• Wellbeing Portal for all Dow employees our one-stop shop to promote wellbeing empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping cinema tickets gym memberships and more.
• Additionally some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the worlds leading materials science companies serving customers in high-growth markets such as packaging infrastructure mobility and consumer global breadth asset integration and scale focused innovation leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30countries and employ approximately36000 people. Dow delivered sales of approximately$43 billionin 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative customer-centric inclusive and sustainable materials science company in the world by visiting.

As part of our dedication to inclusion Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value but also have a more fulfilling career. Further information regarding Dows equal opportunities is available on .