Job Description:
We are looking for fluent German-speaking Customer Support Representatives to join our team in Umhlanga. In this role you will provide high-quality customer support ensuring an excellent customer experience while working in an international and fast-paced environment.
Responsibilities:
-
Handle customer inquiries via phone email and chat in German
-
Provide accurate information and resolve customer issues efficiently
-
Ensure customer satisfaction and maintain service quality standards
-
Document customer interactions and follow internal procedures
-
Collaborate with internal teams when required
Requirements:
Fluent German (C1/C2 level)
-
English level B2 or higher
-
Ability to work on-site in Umhlanga
-
Strong communication and problem-solving skills
-
Customer-oriented mindset
-
No previous experience required (training provided)
What We Offer:
-
Competitive salary package
-
Paid training
-
Stable on-site position
-
International and multicultural work environment
-
Career development opportunities
Job Description: We are looking for fluent German-speaking Customer Support Representatives to join our team in Umhlanga. In this role you will provide high-quality customer support ensuring an excellent customer experience while working in an international and fast-paced environment. Responsibiliti...
Job Description:
We are looking for fluent German-speaking Customer Support Representatives to join our team in Umhlanga. In this role you will provide high-quality customer support ensuring an excellent customer experience while working in an international and fast-paced environment.
Responsibilities:
-
Handle customer inquiries via phone email and chat in German
-
Provide accurate information and resolve customer issues efficiently
-
Ensure customer satisfaction and maintain service quality standards
-
Document customer interactions and follow internal procedures
-
Collaborate with internal teams when required
Requirements:
Fluent German (C1/C2 level)
-
English level B2 or higher
-
Ability to work on-site in Umhlanga
-
Strong communication and problem-solving skills
-
Customer-oriented mindset
-
No previous experience required (training provided)
What We Offer:
-
Competitive salary package
-
Paid training
-
Stable on-site position
-
International and multicultural work environment
-
Career development opportunities
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