German-Speaking Customer Service Representative
Share
Job Location:
Durban - South Africa
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
German-Speaking Customer Service Representative
Umhlanga Durban South Africa (On-Site)
R20000 R25000 per month Benefits
24/7 Rotational Shifts
Are you a German speaker (B2) looking for an exciting international opportunity Join a dynamic customer-focused team in beautiful Umhlanga Durban and build your career in a fast-paced global environment.
Relocation Support Included:
-
1 local flight to Durban prior to your start date
-
20 nights accommodation (company-arranged and fully covered)
Your Role:
-
Provide professional customer support in German (written & spoken)
-
Handle customer queries efficiently and with empathy
-
Resolve issues using internal systems and support tools
-
Deliver high-quality service in a fast-paced environment
-
Work rotational shifts including weekends if required
Requirements:
-
German proficiency B2 level
-
Good command of English for internal communication
-
Matric / Grade 12 qualification (essential)
-
Customer service or call centre experience advantageous
(Retail experience is a plus) -
Strong communication and problem-solving skills
-
Comfortable with shift work (24/7 rotational schedule)
-
Basic computer skills and ability to navigate multiple systems
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
