Human Resources Manager

HockeyStack is a generational Applied AI company on a mission to automate sales marketing and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses partnering with third-party data providers and deploying custom AI research agents. We use this data to power applications that automate high-value high-complexity workflows across the go-to-market and revenue teams. Our core products include:

• Marketing Intelligence instantly answers questions like What led to that sudden drop in pipeline

• Account Intelligence surfaces next-best actions to help reps move target accounts toward conversion

Since launching in January 2023 weve come through Y Combinator and raised a $26M Series A led by Bessemer. Were growing 3 year-over-year have hit multimillion ARR and process over 60 TB of GTM data monthly. Based at our San Francisco HQ we operate fully in-person move fast and hire people who are ready to win.

Your Mission

As HockeyStacks first dedicated HR Manager your mission is to professionalize our people operations while protecting the DNA that got us here. Youll operationalize the HR infrastructure that enables us to scale with speed precision and care transforming ad hoc processes into systematic excellence without losing our founder-led intensity.

Youll be the architect of our people systems the coach to our managers and the guardian of our culture. This role sits at the intersection of builder and operator: youll design frameworks from scratch train managers on leadership development handle sensitive employee situations with grace and ensure compliance as we grow.

Youre not here to slow things down. Youll work hand-in-hand with our Head of Finance to transition HR ownership establish accountability structures and create the infrastructure that lets HockeyStack remain a world-class place to work at scale.

What Youll Do

• Build HR Infrastructure From the Ground Up

  • Design implement and improve core HR policies employee handbook and compliance frameworks that scale with our growth.

  • Establish performance management systems that drive accountability development and alignment across all teams.

  • Create onboarding and offboarding processes that reflect HockeyStacks standards for speed clarity and candidate experience.

  • Build employee relations frameworks for conflict resolution workplace investigations and sensitive issue management.

  • Partner with Finance to ensure seamless payroll benefits administration and compliance filing processes.

• Develop and Coach Managers Across the Organization

  • Design and deliver manager training programs covering employee management fundamentals performance conversations feedback delivery and termination protocols.

  • Provide 1:1 coaching to hiring managers navigating difficult conversations performance issues and team dynamics.

  • Build frameworks and toolkits that empower managers to lead with confidence clarity and consistency.

  • Establish regular manager calibration sessions to ensure fairness and alignment in performance evaluations and compensation decisions.

• Own Employee Relations and Workplace Culture

  • Serve as a trusted advisor for employees navigating workplace concerns interpersonal conflicts and career development.

  • Conduct workplace investigations with impartiality thoroughness and confidentiality.

  • Partner with leadership to evolve HockeyStacks culture as we scale balancing our founder-speed DNA with the structure needed for sustainable growth.

  • Identify early warning signs of cultural drift manager burnout or team dysfunction and intervene proactively.

• Drive Compliance Risk Management and Process Discipline

  • Ensure HockeyStack remains compliant with federal state and local employment laws across all jurisdictions where we operate.

  • Manage employee documentation I-9 verification and audit-ready recordkeeping.

  • Partner with legal counsel on employment contracts termination protocols and risk mitigation strategies.

  • Build reporting dashboards for headcount attrition performance trends and key people metrics.

What Were Looking For

• A Builder Who Thrives in Zero-to-One Environments

  • 5-7 years of HR experience in high-growth startups with at least 2 years building HR infrastructure from scratch or in early-stage environments.

  • Proven ability to design and implement people systems that balance operational rigor with startup agility.

  • Deep expertise in employment law compliance performance management and employee relations.

• An Operator Who Moves Fast Without Breaking Things

  • You move with urgency but never sacrifice precision especially when it comes to compliance terminations or sensitive employee matters.

  • Exceptional judgment in high-stakes situations: you know when to escalate when to coach and when to intervene directly.

  • Strong project management skills with a track record of delivering complex cross-functional people initiatives on tight timelines.

• A Coach Who Develops First-Time Managers Into Leaders

  • Experience designing and delivering manager training programs that create lasting behavior change.

  • Natural coaching instincts: you can diagnose management gaps deliver actionable feedback and build confidence in leaders who are learning on the job.

  • Comfortable providing direct candid guidance to founders executives and managers at all levels.

• A Culture Steward Who Protects What Makes Us Special

  • You understand the difference between adding process and slowing things down; you build systems that enable speed not bureaucracy.

  • Deep empathy for the employee experience combined with the backbone to make tough principled decisions.

  • Passionate about maintaining high performance standards while fostering inclusivity psychological safety and belonging.

• A Strategic Partner With Finance and Operations Fluency

  • Comfortable working alongside Finance on payroll benefits comp modeling and headcount planning.

  • Data-driven mindset: you use metrics to diagnose problems measure impact and communicate ROI to leadership.

  • Strong written and verbal communication skills. You can craft policies deliver presentations and facilitate difficult conversations with equal skill.

Why Join Now

Were at an inflection point. The product is proven the market is massive and the opportunity is wide open. Youll be joining a company with real traction rapid growth and meaningful backingwhere every person still shapes the outcome. This isnt just a job. Its a chance to build something category-defining with people who care deeply about doing it right.

As our first HR Manager youll have outsized influence on the culture systems and leadership development that will define HockeyStack for years to come. Youll work directly with founders and senior leadership own high-impact initiatives from day one and build the people function that turns a fast-growing startup into an enduring institution.

As part of our San Francisco California-based team the on target earnings range for this role is $150000 - $175000 USD annually depending on experience and qualifications.

HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Required Experience:

Manager