Senior Director, Digital Innovation and Strategy – Commercialization

Department:

Location:

Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease.

At Travere Therapeutics we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs of rare work is rewarding both professionally and personally because we are making a difference. We are passionate about what we do.

We are seeking talented individuals who will thrive in our collaborative diverse fast-paced environment and share in our mission to identify develop and deliver life-changing therapies to people living with rare disease. We stick by our values centered on patients courage community and collaboration to pursue our vision of becoming a leading biopharmaceutical company dedicated to the delivery of innovation and hope to patients in the global rare disease community.

At Travere Therapeutics we are in rare for life. We continue to courageously forge new paths as we move toward a common goal of elevating science and service for rare patients.

Position Summary

Travere is seeking an entrepreneurial strategic leader to drive its digital innovation agenda across commercialization. As Sr. Director Digital Innovation and Strategy Commercialization you will serve as a strategic advisor and subject-matter expert to brand and cross-functional teams ensuring advanced digital and AI capabilities are embedded into commercial strategy and execution.

Reporting into the newly formed Digital Innovation and Strategy team and partnering closely with the VP this role will define and execute an enterprise digital and omnichannel strategy that drives growth efficiency and cross-functional impact. You will collaborate across Marketing Field Medical Affairs Market Access Commercial Operations IT and Compliance to scale digital capabilities build internal expertise and ensure Travere is digitally empowered for long-term success.

Key Responsibilities

Omnichannel Strategy & Innovation

• Develop and own the enterprise omnichannel orchestration strategy aligned to brand portfolio and corporate objectives.

• Define the cross-functional operating model including governance processes and ways of working.

• Translate strategic priorities into actionable roadmaps aligning messaging sequencing and channel mix across the customer journey.

• Identify and implement emerging technologies and digital innovations (e.g. personalization modular content AI-enabled orchestration CRM) to enhance customer and patient experience.

• Establish an Omnichannel Center of Excellence to drive best practices education and capability building.

• Ensure omnichannel initiatives support both promotional and non-promotional objectives in a compliant manner.
  

Cross-Functional Partnership

• Serve as a central connector across Marketing Field Market Access Medical Affairs Commercial Operations Corporate Communications and IT to enable coordinated planning and execution.

• Partner with Market Access on patient hub eRx and REMS experience innovation.

• Collaborate with Legal and Compliance to ensure all digital and AI-enabled solutions meet internal governance and external regulatory requirements.
  

Execution Measurement & Optimization

• Oversee omnichannel planning activation and optimization across personal and non-personal channels.

• Partner with Data & Analytics IT and Commercial Operations to ensure scalable integrated execution.

• Define KPIs and measurement frameworks to assess impact and optimize channel mix.

• Drive continuous improvement through test-and-learn approaches and real-time optimization.
  

Digital & AI Thought Leadership

• Serve as a member of the Digital Innovation Steering Committee.

• Advance digital AI and patient experience capabilities as an internal thought leader.

• Help shape AI governance experimentation and responsible deployment frameworks.

• Monitor the digital and AI landscape to inform buy/build/partner decisions.

• Champion change management and adoption of new tools workflows and scalable ways of working.

• Establish a strategic approach to enabling and enhancing AI capabilities with internal and external partners.

Experience and Qualifications:

• Embodies Traveres core values of Courage Community Spirit Patient Focus and Teamwork.

• Bachelors degree in Business Digital Health Marketing or related field; advanced degree preferred.

• 12 years of progressive experience in digital strategy commercial innovation or transformation preferably within life sciences biotech or other regulated industries.

• Proven ability to drive cross-functional change influence stakeholders and lead through complexity.

• Demonstrated capability to set strategic direction while remaining hands-on to build and scale early-stage capabilities.

• Exceptional communicator able to translate complex digital data and AI concepts into clear business insights.

• Strong collaborative leader with the ability to influence without authority and work effectively across functions and levels.

• Sound judgment in issue escalation risk management and stakeholder communication.

• Empathic adaptable problem-solver who thrives in a fast-paced growth-oriented environment.

• Prior experience in high-growth biopharma environments preferred.

• Ability to work onsite in San Diego or other locations deemed necessary by the Company as required; no role is fully remote.

• Willingness to travel up to 10% domestically and internationally.

Total Rewards Offerings:
Travere provides comprehensive total rewards offerings that demonstrate our commitment as a diverse equitable people-centric and pay-for-performance organization.

Benefits: Our benefits include premium health financial work-life and well-being offerings for eligible employees and dependents wellness and employee support programs life insurance disability retirement plans with employer match and generous paid time off.

Compensation: Our competitive compensation package includes a combination of both cash compensation (base pay and short-term incentive) and long-term incentive compensation (company stock) designed to recognize retain and reward employees.

Target Base Pay Range:

*This information is current as of the date of this posting and may be modified in the future. Actual pay offered to a candidate will depend on a variety of factors including the candidates experience education skills and location.

Travere will accept applications on an ongoing basis until a candidate is selected for the position.

Travere Therapeutics Inc. is an EEO/AA/Veteran/Disability Employer.

If you require a reasonable accommodation to complete the application or interview process please contact us by sending an email to . Please note that this email address is to be used exclusively to request an accommodation with the online application interview or hiring process only. Travere HR will not reply to emails sent to this address for any other reason.