Customer Service Representative

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profile Job Location:

San Antonio, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

JOIN OUR HISTORIC TOURS OF AMERICA FAMILY at The Magic Saloon

Position Purpose

The Customer Service Representative is the face of Magic Saloon. The Customer Service Representative is to give accurate information and guide customers to the Magic Saloon. The customers first impression should be that we are professionals that our Company has integrity that it is safe and that it is fun!

Employee Benefits

  • Competitive pay and paid training: $15 per hour
  • All FT PT and Seasonal employees are eligible for: Paid sick time 401K plan with company matching* fun and upbeat work environment with various award and recognition celebrations throughout the year First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%) discounts in retail stores and free admission to all company attractions

Operating tours attractions and retail in Boston Charleston Key West Nashville San Diego St. Augustine Savannah San Antonio and Washington DC since 1980!

Start your new Career with Us Today!

*Eligibility requirements may apply


Requirements:

Essential Functions

  • Extend courtesy friendliness and hospitality in full measure to every guest
  • Hand out brochures stickers coupons and schedules as needed while guests are entering the theatre
  • Provide local tourism-related information with accuracy. Be an ambassador of goodwill for our city.
  • Be knowledgeable of our products and pricing
  • Perform sales using the point-of-sale platform.

Required Knowledge Skills and Abilities

  • A high degree of self-motivation and the ability to work independently and as a team member within the scope of established rules and regulations.
  • Ability to work with money credit cards and cash receipts.
  • Ability to read write and speak clear English to communicate with co-workers and the general public
  • Ability to establish and maintain professional and effective working relationships with employees supervisors other departments and other entities.

Qualifications

  • High School Graduate or Equivalent Preferred
  • Outgoing and enjoy working with the public
  • Customer Service experience preferred
  • Must be 18 years old

Other Requirements

  • Must pass pre-employment background check and substance abuse testing
  • Have a passion for helping people and make their San Antonio experience a memorable one.
  • Complete proper training to obtain TABC certification
  • Maintain necessary mandated food and drink certifications.
JOIN OUR HISTORIC TOURS OF AMERICA FAMILY at The Magic SaloonPosition PurposeThe Customer Service Representative is the face of Magic Saloon. The Customer Service Representative is to give accurate information and guide customers to the Magic Saloon. The customers first impression should be that we ...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking