DescriptionWhy Join Us
- Competitive Compensation
- Comprehensive Medical Dental Vision & Life Insurance
- Generous Paid Time Off (PTO) & Extended Illness Bank (EIB)
- Matching 401(k) Retirement Plan
- Opportunities for Career Growth & Advancement
- Recognition & Reward Programs
- Exclusive Discounts & Perks*
Job Summary
The Manager Practice Management is responsible for the day-to-day operations financial performance and patient flow of assigned physician practices. This role ensures operational efficiency compliance with healthcare regulations and a high standard of patient care. The Manager collaborates with providers administrative leadership hospital departments and corporate teams to optimize practice performance monitor financial benchmarks and enhance patient satisfaction.
Essential Functions
- Oversees daily operations of the clinic serving as the primary point of contact for providers staff and external partners.
- Manages provider scheduling and patient flow optimizing clinic efficiency while ensuring timely patient care.
- Monitors financial performance including accounts receivable (AR) revenue cycle metrics and collection processes ensuring adherence to budgetary goals.
- Tracks and reports key financial and operational indicators including physician productivity patient volumes and collection benchmarks providing updates to the Director of Physician Practices.
- Ensures compliance with billing coding and regulatory standards including overseeing insurance verification co-pay collection and outstanding balance recovery.
- Supervises and supports clinic staff providing coaching professional development and performance evaluations to promote a high-performing team.
- Implements and monitors quality improvement initiatives ensuring clinic efficiency cost control and patient satisfaction.
- Develops and maintains relationships with hospital departments corporate office teams (e.g. PPSI Athena HIM) and vendors ensuring effective communication and collaboration.
- Facilitates customer service initiatives addressing patient concerns maintaining confidentiality and promoting a positive clinic environment.
- Assists the Director of Physician Practices with strategic planning process improvements and implementation of operational enhancements.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Leadership Responsibilities
- Supervision and Staff Management
- Provides leadership mentorship and professional development opportunities for departmental staff.
- Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
- Conducts performance evaluations sets goals and provides feedback to staff on their performance and development.
- Strategic Planning and Financial Oversight
- Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
- Monitors expenditures ensuring cost-effective delivery of services.
- Evaluates and implements new technologies to enhance operational efficiency.
- Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
- Quality Assurance and Regulatory Compliance
- Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
- Participates in audits inspections and accreditation processes as applicable.
- Follows established quality control practices to ensure accuracy consistency and safety.
- Collaboration and Communication
- Works closely with leadership teams to coordinate and improve service delivery.
- Stays up-to-date with industry advancements new technologies and regulatory changes.
- Staff Responsibilities
- May work in a staff role when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
Qualifications
- Bachelors Degree in relevant field required or
- Four (4) plus years of direct experience in lieu of a Bachelors degree required
- Masters Degree preferred
- 2-4 years of experience in closely related field with Bachelors degree required
- 2-4 years of previous leadership experience preferred
Knowledge Skills and Abilities
- Strong leadership organizational and communication skills.
- Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
- Foster a positive work environment that promotes teamwork professionalism and continuous improvement.
- Communicate effectively with leadership team members and stakeholders.
- Ability to work effectively with others delegate responsibilities and independently manage tasks while meeting established deadlines.
- Problem-solving and critical thinking skills.
- In depth knowledge of industry best practices and regulatory compliance (if applicable).
- Strong organizational and time management skills.
- Proficiency with Google and Microsoft platforms healthcare software systems and data analysis tools.
Licenses and Certifications
- Certification in Medical Practice Management (e.g. CMPE Certified Medical Practice Executive) preferred
INDLEAD
Required Experience:
Manager
DescriptionWhy Join UsCompetitive CompensationComprehensive Medical Dental Vision & Life InsuranceGenerous Paid Time Off (PTO) & Extended Illness Bank (EIB)Matching 401(k) Retirement PlanOpportunities for Career Growth & AdvancementRecognition & Reward ProgramsExclusive Discounts & Perks*Job Summary...
DescriptionWhy Join Us
- Competitive Compensation
- Comprehensive Medical Dental Vision & Life Insurance
- Generous Paid Time Off (PTO) & Extended Illness Bank (EIB)
- Matching 401(k) Retirement Plan
- Opportunities for Career Growth & Advancement
- Recognition & Reward Programs
- Exclusive Discounts & Perks*
Job Summary
The Manager Practice Management is responsible for the day-to-day operations financial performance and patient flow of assigned physician practices. This role ensures operational efficiency compliance with healthcare regulations and a high standard of patient care. The Manager collaborates with providers administrative leadership hospital departments and corporate teams to optimize practice performance monitor financial benchmarks and enhance patient satisfaction.
Essential Functions
- Oversees daily operations of the clinic serving as the primary point of contact for providers staff and external partners.
- Manages provider scheduling and patient flow optimizing clinic efficiency while ensuring timely patient care.
- Monitors financial performance including accounts receivable (AR) revenue cycle metrics and collection processes ensuring adherence to budgetary goals.
- Tracks and reports key financial and operational indicators including physician productivity patient volumes and collection benchmarks providing updates to the Director of Physician Practices.
- Ensures compliance with billing coding and regulatory standards including overseeing insurance verification co-pay collection and outstanding balance recovery.
- Supervises and supports clinic staff providing coaching professional development and performance evaluations to promote a high-performing team.
- Implements and monitors quality improvement initiatives ensuring clinic efficiency cost control and patient satisfaction.
- Develops and maintains relationships with hospital departments corporate office teams (e.g. PPSI Athena HIM) and vendors ensuring effective communication and collaboration.
- Facilitates customer service initiatives addressing patient concerns maintaining confidentiality and promoting a positive clinic environment.
- Assists the Director of Physician Practices with strategic planning process improvements and implementation of operational enhancements.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Leadership Responsibilities
- Supervision and Staff Management
- Provides leadership mentorship and professional development opportunities for departmental staff.
- Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
- Conducts performance evaluations sets goals and provides feedback to staff on their performance and development.
- Strategic Planning and Financial Oversight
- Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
- Monitors expenditures ensuring cost-effective delivery of services.
- Evaluates and implements new technologies to enhance operational efficiency.
- Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
- Quality Assurance and Regulatory Compliance
- Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
- Participates in audits inspections and accreditation processes as applicable.
- Follows established quality control practices to ensure accuracy consistency and safety.
- Collaboration and Communication
- Works closely with leadership teams to coordinate and improve service delivery.
- Stays up-to-date with industry advancements new technologies and regulatory changes.
- Staff Responsibilities
- May work in a staff role when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
Qualifications
- Bachelors Degree in relevant field required or
- Four (4) plus years of direct experience in lieu of a Bachelors degree required
- Masters Degree preferred
- 2-4 years of experience in closely related field with Bachelors degree required
- 2-4 years of previous leadership experience preferred
Knowledge Skills and Abilities
- Strong leadership organizational and communication skills.
- Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
- Foster a positive work environment that promotes teamwork professionalism and continuous improvement.
- Communicate effectively with leadership team members and stakeholders.
- Ability to work effectively with others delegate responsibilities and independently manage tasks while meeting established deadlines.
- Problem-solving and critical thinking skills.
- In depth knowledge of industry best practices and regulatory compliance (if applicable).
- Strong organizational and time management skills.
- Proficiency with Google and Microsoft platforms healthcare software systems and data analysis tools.
Licenses and Certifications
- Certification in Medical Practice Management (e.g. CMPE Certified Medical Practice Executive) preferred
INDLEAD
Required Experience:
Manager
View more
View less