Duty Manager Askeaton Pool & Leisure

Askeaton Pool & Leisure Duty Manager

(Full Time & Part Time)

Swim Ireland is the National Governing Body (NGB) for Swimming Water Polo Diving and associated Aquatic Disciplines on the island of Ireland. Swim Irelands Head Office is based at Irish Sport HQ National Sports Campus Blanchardstown Dublin 15 with circa 60 employees. Swim Irelands remit as a Governing Body is to increase participation run the competitive aspect of our sport and to provide a framework for regulation. For further information please see our website at .

Role and Reporting Structure

In an exciting development Swim Ireland is currently expanding pool operations to operate an additional leisure facility in Askeaton County Limerick. We are now seeking friendly professional and organised Duty Managers to join our front-of-house team. As the first point of contact for our members and guests reporting to our Pool & Gym Managers you will play a key role in ensuring everyone feels welcome and supported. We pride ourselves on delivering excellent customer service and creating a positive experience for all our visitors.

Swim Irelands selection process aims to ensure that we get the right people recruited into the right role. We want to ensure that you have the best opportunity to display your skills and experience. Swim Ireland has identified Core Values that we consider to be integral to delivering exceptional service to our stakeholders. These Core Values are;

Skills Professionalism Knowledge

Wellbeing & Inclusivity

Integrity and Excellence in Governance

My Passion Our Vision

Teamwork & Collaboration

If selected for interview you will be provided with a candidate support pack giving you information and guidance on the selection process.

Key Areas of Responsibility

Responsibilities for the Duty Manager include but are not limited to the following:

Arranging for the opening and closing of the facility each day at the hours as fixed and assisting with the overall function of the reception area

Supervising the day-to-day operation of the facility and pool ensuring that required levels of staffing security safety and general cleanliness are maintained

Supervising and checking admissions and bookings and accounting for all money received

Supervising on site staff handling enquiries and complaints and ensuring that an appropriate level of service is maintained together with a high level of customer satisfaction.

Ensuring that all equipment and supplies are controlled and recorded as required and that maintenance cleaning and repairs are properly carried out

Promote and deliver a high standard of customer service

Operation of the chlorination filtration ventilation and heating plants and testing of pool water

Supervising staff and activities in the facility

Representing the Pool & Gym Managers as required overseeing all activities operations and staff on site to include the Swim Ireland Aquatics Academy programme

Such other duties as may be assigned from time to time

Provide information about facilities classes and events

Support other team members and assist with administrative tasks as required

Education and Experience

Previous experience in a similar role is essential

Pool plant management experience and qualifications are an advantage but not essential training will be provided

Level 2 Swimming Teacher Qualification

Pool Lifeguard Qualification

Excellent communication and interpersonal skills

Strong organisational abilities and attention to detail

IT skills (e.g. Microsoft Office Legend Point of Sale system or comparable system)

Key Qualities

Ability to work flexible hours including evenings and weekends

Patience enthusiasm and a positive attitude.

Ability to work independently and as part of a team.

Ability to manage sensitive and confidential information with discretion.

• Strong work ethic flexibility and adaptability.
• Excellent interpersonal and communication skills and the ability to engage with a wide range of people.
• Strong attention to detail.
• Excellent customer service skills.
• Ability to work under pressure and to meet deadlines.

Benefits

Access to leisure centre facilities

Training and development opportunities

Supportive team environment

Pension scheme

Essential Requirements

Be eligible to work in Ireland on a full-time basis.

Applicants should note that this list is not exhaustive and is subject to change as required as appropriate.

Remuneration and Location

The package will include a salary commensurate with qualifications and experience. Please note that this role includes evenings and weekends.

Position Tenure: 3-year fixed term full-time/part time contract.

Position Location: Askeaton Swimming Pool Askeaton County Limerick.

Appointment will be made subject to satisfactory:

Safeguarding and vetting requirements; and reference checks.

Applications should be made for the attention of the HR Manager -

and should include a Cover Letter and up to date CV.

At Swim Ireland we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your experience doesnt align perfectly with every element in the job description we encourage you to apply anyway. You may be just the right candidate to for this or other roles. Swim Ireland is an Equal Opportunities Employer.