Suncorp Control Centre (SCC) Manager 12 Month Contract

Location: Disaster Management Centre Brisbane
Contract Type: 12month fixed term

Lead the strategy and future direction of Suncorps Control Centre

Suncorp is seeking an experienced and visionary Suncorp Control Centre (SCC) Manager to lead the strategy governance and capability uplift of our critical disaster intelligence and response function. Based at our Disaster Management Centre in Brisbane this 12month contract offers the opportunity to shape how we leverage data technology geospatial insights and emerging innovation to protect customers and communities when it matters most.

About the Role

As the SCC Manager you will own the SCC vision strategy and operational roadmap ensuring alignment with the Disaster Management Centre of Excellence and broader enterprise priorities. You will drive capability development foster a highperforming and resilient team culture oversee governance forums and lead strategic technology and vendor partnerships.

This role is suited to a strategic leader with strong governance capability deep understanding of emerging data and technology trends and the ability to work across complex stakeholder groups.

Key Responsibilities

Strategic Leadership & Governance

• Set and deliver the endtoend SCC strategy and longterm capability roadmap.
• Ensure alignment with enterprise guardrails and Disaster Management priorities.
• Lead SCC governance forums decision pathways and escalation processes.
• Translate organisational objectives into sustainable disaster intelligence solutions.

Technology Data & Innovation

• Provide strategic leadership on the use of geospatial AI digital and emerging technologies to enable scalable and effective disaster response.
• Ensure SCC technology solutions are fitforpurpose integrated and futureready.
• Build strong relationships with Technology & Operations Data Science & AI and external vendors.

Stakeholder & Partner Management

• Manage dependencies across Disaster Management Home Claims Customer Technology Risk Legal and Procurement.
• Represent the SCC in executive crossfunctional and external forums including government and councils where SCC insights can improve community resilience.
• Act as the key conduit for vendor performance compliance and commercial alignment.

People Leadership

• Lead develop and uplift the capability and wellbeing of SCC Leads Senior Advisors and supporting roles.
• Foster a culture of accountability continuous improvement collaboration and innovation.

What Youll Bring

• Minimum 5 years experience in insurance (desired).
• Bachelors degree in a relevant field (desired).
• Experience in data digital AI or geospatial domains at a strategic level.
• Strong background in governance stakeholder management and investment prioritisation.
• Demonstrated experience leading teams and building capability.
• Proven ability to influence negotiate and build crossfunctional relationships.
• Strong understanding of data analytics geospatial technology and emerging digital trends.

Key Capabilities

• Strategic thinking and systemslevel problem solving.
• Strong governance decisionmaking and prioritisation skills.
• Executivelevel communication and influence.
• Commercial and vendor management acumen.
• Resilience and change leadership in highpressure environments.
• Innovative mindset and passion for technologyenabled disaster resilience.
• Excellent facilitation communication and consultation skills.
• Strong relationship building negotiation and problemsolving capability.
• Ability to operate in fluid fastmoving environments with strong timemanagement skills.

What we can offer you:

• Discounts and offers on a range of insurance products
• A range of flexible working and leave options
• Invest in your brighter future with ongoing study support and career development programs.
• Give back to our communities with payroll giving donation matching and paid volunteer leave.
• Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

Employee benefits Suncorp Group

At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.

Advertised: 09 Feb 2026 AUS Eastern Daylight Time
Applications close: 16 Feb 2026 AUS Eastern Daylight Time