Manager of Critical Care

Benefits
Baldwin Health offers an excellent total compensation package including competitive salary a comprehensive benefit package and growth opportunities. Your benefits include 401(k) PTO medical dental flex spending life and disability.

Job Summary

The Manager Critical Care Unit oversees the daily operations of the critical care department ensuring the delivery of high-quality evidence-based and patient-centered care. This role provides leadership in patient safety staff development operational efficiency and financial management while fostering a culture of collaboration and accountability. The Manager supports strategic goals quality outcomes and operational excellence within the critical care environment.

Essential Functions

• Supervises coordinates and evaluates nursing care delivery on the unit to ensure compliance with established standards and policies.
• Engages staff to identify risk mitigation and quality improvement opportunities resulting in measurable safety and care advancements.
• Monitors and analyzes data to develop and implement ongoing improvements in patient satisfaction and operational performance.
• Develops and executes tactical action plans and individual performance goals that align with organizational objectives.
• Collaborates with interdisciplinary teams and other departments to address and resolve operational challenges and patient care issues.
• Performs patient case reviews addresses escalated concerns and ensures timely resolution of patient care issues.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Provides leadership mentorship and professional development opportunities for departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
  • Conducts performance evaluations sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
  • Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
  • Monitors expenditures ensuring cost-effective delivery of services.
  • Evaluates and implements new technologies to enhance operational efficiency.
  • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
  • Participates in audits inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements new technologies and regulatory changes.
• Staff Responsibilities
  • May work in a staff role when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Bachelors Degree in relevant field required or
• Four (4) plus years of direct experience in lieu of a Bachelors degree required
• Masters Degree preferred
• 2-4 years of experience in closely related field with Bachelors degree required
• 2-4 years of previous leadership experience preferred

Knowledge Skills and Abilities

• Strong leadership organizational and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork professionalism and continuous improvement.
• Communicate effectively with leadership team members and stakeholders.
• Ability to work effectively with others delegate responsibilities and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms healthcare software systems and data analysis tools.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• CPR - Cardiac Pulmonary Resuscitation issued by American Heart Association (AHA) American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
• CCRN - Critical Care Registered Nurse (Adult Neonatal and Pediatric Acute) preferred

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