Guest Services Representative Nemours Estate (casual part-time)
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Job Location:
Wilmington, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Nemours is seeking a Casual Guest Services Representativeto join theNemours Estate team in Wilmington DE. Nemours Estate expects Guest Services Representatives to interact with the visiting public in a gracious informative and engaging manner. Guest Services Representatives are responsible for processing daily admissions communicating pertinent information to our guests about their experience at Nemours Estate and providing a positive experience so that the Nemours brand is sustained and enhanced.
Guest Services Representatives must display exceptional customer service communication and hospitality skills. The work schedule includes 8 hours per week minimum of weekends days some evenings and some holidays.
Responsibilities:
- Process sales for admissions season passes online prepaid tickets and complimentary associate/hospital patient visits utilizing a point of sale computer system.
- Promptly and graciously answer phone calls and retrieve messages in a timely manner.
- Share historical information about Nemours Estate.
- Acts as a liaison with drivers interpreters gardeners housekeeping and other Nemours staff to provide maintain and promote a positive guest experience.
- Provide transportation via golfcart for guests (Drivers License Required)
- Assist with greeting large bus groups at the Group Tour Center to ensure a smooth arrival and departure.
- Attend all Nemours Estate required staff meetings and trainings.
- Complete all annual trainings as required by Nemours.
- Additional miscellaneous duties and responsibilities as may be assigned from time to time by employees supervisor.
Requirements:
- High School diploma or equivalent required
- Must have excellent customer service
- Valid drivers license required
Required Experience:
Unclear Seniority
Key Skills
- Bidding
- Apps
- Benefits
- Corporate Recruitment
- Android Development
About Company
Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware an ... View more
