Director of Growth & Distribution Personal Savings
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
At OakNorth were on a mission to empower the UKs most ambitious businesses. Since 2015 weve lent over $21bn across the UK and US helped create more than 58000 new homes and 36000 jobs and supported hundreds of thousands of personal savers all while operating in one of the most highly regulated environments in financial services.
Our products sit at the intersection of innovation customer outcomes and regulatory scrutiny. Getting that balance right is non-negotiable.
The role
We are hiring a Director Growth & Distribution to own and scale customer acquisition and deposit distribution for OakNorths Personal Savings business.
This is a senior commercial leadership role with end-to-end accountability for:
- Growing direct customer acquisition beyond rate-tables
- Building and scaling introducer affiliate and strategic brand partnerships
- Expanding OakNorths third-party distribution footprint as an underlying deposit-taking partner
- Leading and developing growth marketing and partnerships teams
- Working cross-functionally to ensure growth is capital-efficient compliant and aligned with treasury needs
You will report directly to the Chief Product Officer and will operate as a peer to Product and Engineering Directors Operations Directors and as a close partner to Finance and Treasury.
Role
- Direct Growth Strategy & Execution
- Own the direct customer growth strategy for Personal Savings with clear targets for volume cost of acquisition and customer quality.
- Diversify our acquisition by:
- Identifying and launching new acquisition channels (e.g. paid search affiliates introducers brand partnerships).
- Building scalable referral and introducer models that deliver customers OakNorth can market to directly.
- Work closely with Product and Engineering to:
- Optimise conversion across acquisition journeys.
- Improve onboarding funding rates and early-life retention.
- Establish clear performance management across channels grounded in data not vanity metrics.
- Distribution & Partnerships
- Map UK distribution landscape for retail deposits and identify the best opportunities to expand OakNorths portfolio of distribution partnerships.
- Lead commercial negotiations structuring partnerships that balance:
- Volume and stability of deposits
- Margin and pricing discipline
- Operational and regulatory complexity
- Own ongoing partner performance management including growth economics risk and relationship health.
- Leadership & Team Management
- Lead and develop our growth/direct marketing specialists and our partnerships team.
- Set clear objectives accountability and development plans.
- Build a culture that is commercial data-driven and outcome-focused rather than channel-led.
- Cross-Functional Leadership
- Work closely with:
- Product & Engineering to ensure acquisition and partner needs are built cleanly into product roadmaps.
- Finance & Treasury to align growth plans with funding requirements balance sheet strategy and pricing constraints.
- Operations Risk and Compliance to ensure the Personal Savings product is designed and operated in a robust compliant scalable and regulator-ready manner in line with sound conduct risk
- Act as a senior leader within the Personal Savings unit contributing to overall strategy prioritisation and decision-making.
What youll bring
- Senior leadership experience in growth distribution or commercial roles within:
- Retail banking fintech savings/investments platforms or adjacent regulated environments.
- Excellent understanding of market dynamics and commercial structures of retail deposit taking in the UK
- Scaling customer acquisition beyond a single dominant channel.
- Building and managing introducer affiliate or platform partnerships.
- Strong commercial judgement including pricing margin and volume trade-offs.
- Experience working closely with product and engineering teams in a highly iterative environment.
- Confidence operating in regulated contexts with an understanding of what cannot be compromised for growth.
- The ability to operate at both strategic and hands-on levels.
A proven track record of:
What Success Looks Like
- A materially more diversified acquisition mix with reduced dependency on any one channel.
- Scalable introducer and affiliate partnerships delivering high-quality directly marketable customers.
- A broader higher-impact distribution partner portfolio.
- Clear visibility and control over acquisition economics.
- Strong credible partnerships with Product Engineering Operations Finance and Treasury.
- A high-performing commercially sharp growth and partnerships team.
What makes working here better
- This is a truly hybridrole offering the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. Theres no fixed requirement for days in the office instead we focus on creating space for engineers & Product to engage meaningfully whether thats in-person for whiteboarding sessions or remote for deep focus work.
- Work-life balance - 25 days holiday (plus bank holidays) each year and enhanced family leave allowances.
- Competitive salary & equity - We want people to have a serious stake in the business.
- Good kit - Your choice of the best laptop running macOS or Ubuntu.
- Team socials - The opportunity to get to know each other outside of work.
- Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day.
- Commuter support - We offer the cycle to work & EV scheme.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
OakNorth Credit Intelligence Suite transforms commercial lending, giving banks 360° views of borrowers, with deeply granular, forward-looking insight, to improve efficiencies, lower credit risk, and drive profitable growth through economic cycles. Banks lend smarter, lend faster, and ... View more
