Global Programme Director

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Global Programme Director

Location:London England United Kingdom (2-3 days a week from London Offices)

About the role:

The Global Programme Director Social Media(Senior Program DirectorSocial) oversees larger-scale social media account portfolios with significantorganisationalscope. This role requires advanced delivery and operations abilities deepexpertisein social media content production and influencer management and the capability to drive program vision while managing multiple priorities across diverse studios and external stakeholders. The Global Program Directoris responsible foraccountgross profit and plays a critical role in forecasting and managing revenue with executive leadership.

What you will be doing:

• Topline
  • Direct medium to complex social media programs with budgets between 10m and 15m ensuring alignment with strategic goals platform priorities and financial targets.
  • Lead delivery and account operations with a focus on coordinating diverse studio teams across social content production asset management and influencer partnerships.
  • Develop and drive program vision managing organizational change while ensuring integrated outcomes across business functions.
  • Establish KPIs track performance manage budgets and implement corrective actions tooptimizeperformance.
  • Engage withexecutive leadership to forecast and manage revenue.
  • Serve as the primary point of contact for clients building strongrelationshipsand ensuring satisfaction through proactive communication.
• Social Media Program Management & Delivery
  • Run transformational social media programscentredaround platform innovation content production pipelines and people bringing all stakeholders together to ensure deadlines and publishing schedules are met
  • Accountable for the strategy around processoptimisationfor social media workflows including understanding how to improve ways of working and enhance efficiency across asset production approvals and publishing cadences utilizing BTG tools
  • Coordinate activities of the project team with overall responsibility for delivery health of projects
  • Accountable for OMG hygiene aiming for 0% OMG errors
  • Lead major transformation projects across social media content and influencerprogrammes liaising with BTG key stakeholders and ensuring everyones elements are captured in overarching projects.
  • Ensure regular reporting covering program status significantrisksand issues and measured KPIs
  • Map processes and touch points across the program to ensure clarity efficiency and identification of interdependencies
• Commercial Leadership
  • Demonstrate strong commercial acumen building out complicated scenario planning across multiple brands and regions.
  • Ensure cost efficiencies and manage tightly resourced teams to meet varying scoping requirements
  • Create and manage Corrective Action Plans to ensure GP targets are met
  • Accountable for all approvals that mayeffectGP; expenses hiring approvals freelancersadhocresource needs
  • Model how toolstechnology and BTG solutionsimpactthe OLIVER model
  • Secure necessary business approval on anything thatimpactsfinancial performance
  • Make strategic changes to people and cost base to meet GP targets
  • Identifyand implementappropriate leverstooptimizeperformance
• Social Media Platforms & Channel Strategy
  • Hone understanding of the social media platform landscape BTG tech and services suite toidentifyopportunities emerging formats and channel-specific challenges for clients
  • Ability to have high-level conversations about social media strategy platform capabilities and content solutions with clients and know when to bring in channel specialists or creative experts
  • Design solutions based on commercial considerations people resources content production capabilities and platform technology to meet client social media needs
  • Apply learnings from transformation phases to refine approaches
  • Partner with SLT on social media solution packaging channel strategy selling and influencerprogrammeproposals
  • Demonstrate a platform-minded approach with strong knowledge of relevant social channels ( TikTok YouTube LinkedIn X/Twitter) content management systems social listening tools influencer platforms automation AI andSoM
• Asset Production & Influencer Management
  • Oversee end-to-end social media asset production across formats (static video motion stories reels and platform-native content) ensuring quality brand consistency and on-time delivery at scale
  • Establish andmaintainrobust production workflows that support high-volume always-on content output across multiple platforms and brands simultaneously
  • Lead influencer and creator partnershipprogrammesfrom strategy through to execution including talent identification briefing contracting content approval and performance measurement
  • Ensure influencer campaigns are delivered compliantly (ASA/FTC guidelines) on-brand and in line with client KPIs around reach engagement and conversion
  • Champion the use of influencer management platforms DAM systems and AI-assisted production tools to drive efficiency and quality across content output
• Resource & Team Management
  • Oversee the resource scheduling dept and utilization to ensure efficiencies through streamlined across the wider account or larger OLIVER teams to ensure people areutilizedproperly.
  • Work with Client Services and Resource Manager on pipeline planning of resources to ensure team structure is correct
  • Hold team accountable for meeting established KPIs
  • Ensure account operational success meeting both client and OLIVERs needs
  • Support with building and develop the team providing leadership and mentoring
  • Ensuring there is a clear RACI per discipline
  • Working with client leadership to ensure reporting lines are correct

What you need to be great in this role:

• 20 years of global program/project management experience with a significant focus on social media content production or digital marketing.
• Provenexpertisein overseeing large-scale social media account portfolios including asset production operations and influencer or creator partnershipprogrammes.
• Strong leadership skills with the ability to manage and inspire large teams.
• Advanced organizational skills and the ability to navigate competing priorities.
• Robust client management and strategic planning abilities with an understanding of social media channel strategy content trends and influencer marketing best practices.
• Experience inmanaging financial operations including budget tracking and revenue forecasting.

Req ID: 16041
#LI-KA1 #LI-director #LI-Hybrid

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.