Front Office Supervisor
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities of the Candidate:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests including check in/out and complete audit procedures as required
- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and or other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses when required and assist with the Night Teams training and development efforts
- Demonstrate a knowledge of hotel room categories room rates packages promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies credit cards and cash in accordance with the hotel credit policy
- Comply with hotel security fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments as necessary
Interested candidates can connect at
Required Experience:
Manager
Key Skills
- ENT
- Electronic Security
- Access Control System
- Accounting & Finance
- Cardiac
- Food & Beverage
