Sr. Associate Software Application Engineer

Pune - India

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Your work days are brighter here.

Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

The vision of our Business Technology Organization is to be the trusted partner that fuels Workdays business technology innovations and products to enable company growth at scale.

Our team cultivates relationships with built on collaboration and trust to support a rapidly growing business. We strive to improve efficiency and operational effectiveness through technology innovation and inspiration.

About the Role

Our Go-To-Market (GTM) Enterprise Applications team is currently looking for a Sr Associate Information Systems Software Application Engineer - Salesforce Platform

Job Description

The Sr. Associate Software Application Engineer- Salesforce Platform at Workday is part of the GTM (Go-To-Market) Platform team that is responsible for the Salesforce implementation at Workday.
Our team enables continuous improvements to the application and supports our Marketing Sales Services Support Finance and Legal business partners; responsibilities include responding to service requests incidents and enhancements and driving automation to increase efficiency in business processes. The right candidate has deep technical experience in all the capabilities and functionalities of the platform and a proven track record of driving best practices and processes.

Technical Responsibilities

Troubleshoot and resolve issues across Salesforce Application Database Network and Integration layers.
Design develop and maintain Salesforce Lightning Web Components (LWC) and Apex with hands-on implementation experience.
Manage and support Salesforce Security including profiles permission sets role hierarchy sharing rules data access controls and compliance best practices.
Perform incident troubleshooting resolution and technical root cause analysis to ensure permanent fixes.
Implement and support alerting and monitoring tools to proactively detect issues ensure platform stability and improve system reliability.
Identify technical risks inefficiencies and improvement opportunities within the Salesforce platform.
Build and maintain domain expertise in Workday Enterprise Applications including integrations.

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Process & Operational Responsibilities

Lead and deliver automation of operational tasks and service requests to improve efficiency and scalability.
Perform trend analysis on incidents and service requests; develop action plans to improve SLAs reduce case volume and prevent recurrence.
Own end-to-end incident and problem management processes aligned with operational best practices.
Document system designs operational procedures and support runbooks; enforce standardization and continuous process improvement.
Partner with cross-functional teams to assess business impact prioritize issues and drive platform enhancements.
Develop end-to-end functional understanding of Workday Go-To-Market business applications.

About You

Basic Qualifications:

2 years in Enterprise Software Application Support OR 2 years in Enterprise Software Application Development
Bachelors or equivalent experience in Computer Science Information Technology or related field

Skills/Requirements:

At least 2 years in Enterprise Software Application Support OR At least 2 years in Enterprise Software Application Development
Strong technical knowledge of enterprise software application development and enterprise application integrations (Salesforce Data Cloud Revenue Cloud MuleSoft/SnapLogic)
Hands on experience troubleshooting technical issues on Salesforce platform end-to-end (Application Database Network & Integration layers)

Non-Technical Skills:

Knowledge of IT service management tools and best practices(preferred)
Self-motivated flexible team player with solid multi-tasking time management & organization expertise with the ability to manage multiple and often changing priorities.
Attention to detail with the ability to analyze and solve complex problems as well as provide documentation guidance and instruction to users. Demonstrated ability to learn and embrace new technologies applications and solutions.

Professional Certifications:

Salesforce Certified Administrator (Required)
Salesforce Certified App Builder / Salesforce Certified Developer (Required)
Enterprise Integrations (MuleSoft/SnapLogic) (Preferred)
ITIL Foundation Certification (Preferred)

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

At Workday we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point please email .

Are you being referred to one of our roles If so ask your connection at Workday about our Employee Referral process!

At Workday we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

In addition Workday will never ask candidates to pay a recruiting fee or pay for consulting or coaching services in order to apply for a job at Workday.

Required Experience:

Senior IC

Your work days are brighter here.Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on w...