Travel Consultant

Visionary Studio, a leading company in the travel industry located in Mumbai, India, is seeking a dedicated Travel Consultant to join our dynamic team. As a Travel Consultant, you will play a pivotal role in assisting clients with their travel plans, creating unforgettable experiences, and ensuring seamless journeys. This role offers a fantastic opportunity to showcase your passion for travel while providing exceptional service to our valued customers.

Key Responsibilities:

- Assist clients in planning and booking travel arrangements, including flights, accommodations, and activities

- Provide professional advice on destinations, transportation options, and travel packages

- Handle inquiries via phone, email, or in-person to address customer needs promptly and effectively

- Make reservations, issue tickets, and manage bookings accurately in accordance with company policies

- Stay updated on travel trends, regulations, and visa requirements to offer informed guidance to clients

- Resolve any travel-related issues or complaints with a focus on customer satisfaction

Requirements & Skills:

- Excellent communication and customer service skills

- Strong attention to detail and organizational abilities

- Knowledge of reservation systems and booking platforms

- Proficiency in MS Office suite and travel-related software

- Ability to work efficiently under pressure and meet deadlines

- Flexibility to work in shifts and weekends, as required

- Relevant experience in the travel industry is a plus

Preferred Qualifications:

- Certification in Travel & Tourism

- Multilingual proficiency

- Previous sales or hospitality experience

Benefits / Why Join Us:

- Competitive salary package with growth opportunities

- Collaborative and supportive work environment

- Training and development programs to enhance your skills

- Employee discounts on travel packages and services

- Chance to be part of a passionate team shaping unforgettable travel experiences

Skills Summary:

Core Technical Skills:

GDS systems, Online booking platforms, Reservation management, Ticketing procedures, Destination knowledge, Travel regulations, Customer service etiquette, Problem-solving skills

Soft Skills:

Communication, Attention to detail, Organizational skills, Time management, Flexibility, Interpersonal skills, Customer-centric approach, Conflict resolution

Suggested Tags:

Travel Consultant, Travel Planning, Customer Service, Booking Systems, Destination Knowledge, Communication Skills, Reservation Management, Travel Industry, Customer Satisfaction, Multitasking, Problem-Solving, Hospitality, Sales Experience, Multilingualism