Technical Writer (6400)

Washington, AR - USA

Monthly Salary: $ 142000 - 170000

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

AsTechnical Writer youll support mission-critical communications and network operations by producing clear accurate documentation for complex technical environments with the goal of making an impact across the federal government. Our engineering and network operations team is responsible for designing operating and securing critical systems that enable mission execution and youll transform operational knowledge into actionable artifacts that drive secure execution accelerate onboarding and ensure continuity of operations across the enterprise.

We know that you cant have great technology services without amazing people. At MetroStar we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us then check out the job description below!

What youll do:

Partner directly with Network Engineers and technical SMEs to document systems and processes
Develop and maintain SOPs runbooks and operational guides
Capture architecture diagrams workflows and technical dependencies
Support transition-in documentation and knowledge transfer efforts
Ensure documentation aligns with security operational and customer expectations
Maintain version control and documentation repositories
Proactively identify documentation gaps that impact mission readiness

What youll need to succeed:

Active Top Secret security clearance with SCI eligibility required.
3 years of experience producing technical documentation in support of IT cybersecurity engineering or systems integration programs.
Bachelors degree in English Technical Communication Information Systems Computer Science Engineering or a related field is preferred. Relevant experience may substitute for education requirements.
Demonstrated ability to develop clear accurate and well-structured technical documentation including system documentation runbooks as-built documentation operational guides standard operating procedures and technical manuals.
Hands-on experience working directly with engineers cybersecurity staff system administrators and program stakeholders to gather technical information and translate it into consumable documentation.
Proven experience documenting complex technical systems architectures processes or workflows in regulated or mission-critical environments.
Hands-on experience authoring and maintaining controlled documentation on Government networks.
Direct experience using Jira to track documentation tasks and coordinate with technical teams.
Hands-on experience authoring and maintaining documentation in Confluence including structured knowledge bases and controlled documentation spaces.
Experience supporting documentation workflows within ServiceNow.
Strong proficiency with Microsoft Word PowerPoint Excel and document version control.
Ability to contribute immediately with minimal ramp-up in a mission-critical operational environment.

SALARY RANGE: $142000 - $170000

The salary range for this position is determined based on qualifications skills and relevant experience. The final salary offered will be determined based on several factors including:

The candidates professional background and relevant work experience
The specific responsibilities of the role and organizational needs
Internal equity and alignment with current team compensation
This role is also eligible for additional compensation subject to the terms and policies of MetroStar which may include:

Performance-based bonuses
Company-paid training and/or certifications
Referral bonuses

To apply for this position please submit your resume via the form below or through our careers page: Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:

Health dental and vision insurance
401(k) retirement plan with company match
Paid time off (PTO) and holidays
Parental Leave and dependent care
Flexible work arrangements
Professional development opportunities
Employee assistance and wellness programs

Like we said we are big fans of our people. Thats why we offer a generous benefits package professional growth and valuable time to recharge. Learn more about our company culture code and benefits. Plus check out our accolades.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex race ethnicity age national origin citizenship religion physical or mental disability medical condition genetic information pregnancy family structure marital status ancestry domestic partner status sexual orientation gender identity or expression veteran or military status status as a protected veteran or any other status protected by applicable federal state local or international law.

What we want you to know:

In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Not ready to apply now

If you think you can see yourself delivering our mission and pursuing our goals with us then check out the job description below!

What youll do:

Partner directly with Network Engineers and technical SMEs to document systems and processes
Develop and maintain SOPs runbooks and operational guides
Capture architecture diagrams workflows and technical dependencies
Support transition-in documentation and knowledge transfer efforts
Ensure documentation aligns with security operational and customer expectations
Maintain version control and documentation repositories
Proactively identify documentation gaps that impact mission readiness

What youll need to succeed:

Active Top Secret security clearance with SCI eligibility required.
3 years of experience producing technical documentation in support of IT cybersecurity engineering or systems integration programs.
Bachelors degree in English Technical Communication Information Systems Computer Science Engineering or a related field is preferred. Relevant experience may substitute for education requirements.
Demonstrated ability to develop clear accurate and well-structured technical documentation including system documentation runbooks as-built documentation operational guides standard operating procedures and technical manuals.
Hands-on experience working directly with engineers cybersecurity staff system administrators and program stakeholders to gather technical information and translate it into consumable documentation.
Proven experience documenting complex technical systems architectures processes or workflows in regulated or mission-critical environments.
Hands-on experience authoring and maintaining controlled documentation on Government networks.
Direct experience using Jira to track documentation tasks and coordinate with technical teams.
Hands-on experience authoring and maintaining documentation in Confluence including structured knowledge bases and controlled documentation spaces.
Experience supporting documentation workflows within ServiceNow.
Strong proficiency with Microsoft Word PowerPoint Excel and document version control.
Ability to contribute immediately with minimal ramp-up in a mission-critical operational environment.

SALARY RANGE: $142000 - $170000

The salary range for this position is determined based on qualifications skills and relevant experience. The final salary offered will be determined based on several factors including:

The candidates professional background and relevant work experience
The specific responsibilities of the role and organizational needs
Internal equity and alignment with current team compensation
This role is also eligible for additional compensation subject to the terms and policies of MetroStar which may include: