Shop Manager (Bintang Miri Mall)

Petaling Jaya - Malaysia

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Department:

Retail Operations

Job Summary

Lead train motivate and manage outlet team in delivering best services in all departments.
Conduct manpower planning for the shop according to approved headcount festive/ high seasons promotional period etc. Then liaise with Area Manager and HR for recruitment and other procedures.
Ensure all team members observe and practice companys policies and rules & regulations.
Lead and work with the team to achieve monthly sales target of the shop.
Plan and monitor stock delivering & processing.
To ensure all Operational and Customer Service SOPs are followed within the shop.
Manage and monitor product display arrangement as VM guideline.
To conduct daily morning briefing and provide products knowledge training/ info and updates of policies.
Manage and supervise all team members in the shop and attend to customer enquiries.
Handle the overall shop operations and ensure consistency in the standard of retail operations.
Analyzing sales data shop performance in all aspects and update to Area Manager.
Monitor and liaise with respective departments on maintenance and cleanliness of shop premises.
Plan and execute stock take (routine ad-hoc & annual) as and when required.
Reviewing and keeping track of sales (set daily target and ensure achievement of sales target).
Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are tackled.
Review and appraise staff performance to identify talents and retain staff.
Ensure accurate tills report and cash collection.
Making sure Occupational Safety & Health Policy at premises are followed and maintained.
Implement/execute sales & promotion plans as and when required.
Take necessary actions on suspicious activities within the premises.
Any other legal assignments requested by management from time to time.

Qualifications :

At least 3 years working experiences as Asst Shop Mgr level in reputable retail companies at similar size.
At least a Certificate/Diploma in Retail Management or relevant discipline.
Have passion and knowledge in sports is an advantage.
Proven leadership and management skills (with minimum 10 pax).
Good analytic problem solving and decision-making skills.
Good customer service communication and interpersonal skills.
Willing to work long hours weekends public holidays and shift duty.
Open for relocation.

Remote Work :

Employment Type :

Full-time

Lead train motivate and manage outlet team in delivering best services in all departments.Conduct manpower planning for the shop according to approved headcount festive/ high seasons promotional period etc. Then liaise with Area Manager and HR for recruitment and other procedures.Ensure all team mem...

Lead train motivate and manage outlet team in delivering best services in all departments.
Conduct manpower planning for the shop according to approved headcount festive/ high seasons promotional period etc. Then liaise with Area Manager and HR for recruitment and other procedures.
Ensure all team members observe and practice companys policies and rules & regulations.
Lead and work with the team to achieve monthly sales target of the shop.
Plan and monitor stock delivering & processing.
To ensure all Operational and Customer Service SOPs are followed within the shop.
Manage and monitor product display arrangement as VM guideline.
To conduct daily morning briefing and provide products knowledge training/ info and updates of policies.
Manage and supervise all team members in the shop and attend to customer enquiries.
Handle the overall shop operations and ensure consistency in the standard of retail operations.
Analyzing sales data shop performance in all aspects and update to Area Manager.
Monitor and liaise with respective departments on maintenance and cleanliness of shop premises.
Plan and execute stock take (routine ad-hoc & annual) as and when required.
Reviewing and keeping track of sales (set daily target and ensure achievement of sales target).
Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are tackled.
Review and appraise staff performance to identify talents and retain staff.
Ensure accurate tills report and cash collection.
Making sure Occupational Safety & Health Policy at premises are followed and maintained.
Implement/execute sales & promotion plans as and when required.
Take necessary actions on suspicious activities within the premises.
Any other legal assignments requested by management from time to time.

Qualifications :

At least 3 years working experiences as Asst Shop Mgr level in reputable retail companies at similar size.
At least a Certificate/Diploma in Retail Management or relevant discipline.
Have passion and knowledge in sports is an advantage.
Proven leadership and management skills (with minimum 10 pax).
Good analytic problem solving and decision-making skills.
Good customer service communication and interpersonal skills.
Willing to work long hours weekends public holidays and shift duty.
Open for relocation.

Remote Work :

Employment Type :

Full-time

Key Skills

Restaurant Experience
Customer Service
Coffee Experience
Computer Skills
Management Experience
Oil Change Experience
Auto Body Repair
Automotive Diagnostics
Hydraulics
Leadership Experience
Retail Management
Air Conditioning

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About Company

Frasers Group

SportsDirect patriaci do Frasers Group sa z malého anglického obchodu so športovými potrebami rozrástol na celosvetový reťazec maloobchodných predajní s bohatou ponukou športového a luxusného módneho tovaru rôznych značiek. Riadime sa pravidlom Risk je zisk. Snažíme sa neustále napred ... View more

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