About the Role
The AI Foundry team is a group of expert builders focused on turning cuttingedge Agentic AI use cases into reality through rapid prototyping experimentation and strategic innovation. You will design architect and build AI data and workflow solutions that blend automation with human-centered impact helping customers experience the full power of AI Data Workflow in action.
This is a hands-on highly technical role ideal for professionals passionate about emerging AI technologies rapid iteration and crafting high-value prototypes that inspire customers and accelerate transformation.
What You Get to Do
- Lead and facilitate workshops to understand customer environments uncover high-impact Agentic AI use cases and identify where automation meets human impact.
- Design architect and build proof-of-concept (POC) solutions demonstrating the power of the ServiceNow platform across AI data and workflow orchestration.
- Collaborate with Solution Consultants Architects and AI Specialists to deliver exceptional customer outcomes and endtoend innovation experiences.
- Create high-quality assets including reusable components demos accelerators and best practices to support future engagements.
- Pilot emerging technologies experiment with new agentic capabilities and provide recommendations on how to scale them across the organization.
- Participate in structured Foundry engagements contributing to workshops readouts customer testing and business case creation.
Qualifications :
Required Skills & Experience
- Strong fluency in AI/ML concepts and hands-on experience building AI/ML applications or automations.
- Solid technical background in data engineering including experience with integration technologies and complex system design.
- Demonstrated ability to architect and deliver complex technical solutions under tight deadlines iterating quickly based on feedback.
- Experience developing solutions on the ServiceNow Platform (preferred).
Innovative experimental mindset with passion for humancentered design and rapid prototyping. - Experience in technical architecture product innovation solution development or engineering.
- English Skills
Ideal Candidate Profile
- You are a hands-on technologist who loves building experimenting prototyping and solving problems creatively.
- You bring strong analytical thinking and a builders mindset with comfort operating in ambiguity and evolving technical landscapes.
- You thrive in cross-functional collaboration working closely with customers architects product teams and other specialists.
- You are energized by translating complex ideas into simple workflows prototypes and demos that show real business value.
- You are eager to work at the intersection of AI workflow automation and human impact.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
About the RoleThe AI Foundry team is a group of expert builders focused on turning cuttingedge Agentic AI use cases into reality through rapid prototyping experimentation and strategic innovation. You will design architect and build AI data and workflow solutions that blend automation with human-cen...
About the Role
The AI Foundry team is a group of expert builders focused on turning cuttingedge Agentic AI use cases into reality through rapid prototyping experimentation and strategic innovation. You will design architect and build AI data and workflow solutions that blend automation with human-centered impact helping customers experience the full power of AI Data Workflow in action.
This is a hands-on highly technical role ideal for professionals passionate about emerging AI technologies rapid iteration and crafting high-value prototypes that inspire customers and accelerate transformation.
What You Get to Do
- Lead and facilitate workshops to understand customer environments uncover high-impact Agentic AI use cases and identify where automation meets human impact.
- Design architect and build proof-of-concept (POC) solutions demonstrating the power of the ServiceNow platform across AI data and workflow orchestration.
- Collaborate with Solution Consultants Architects and AI Specialists to deliver exceptional customer outcomes and endtoend innovation experiences.
- Create high-quality assets including reusable components demos accelerators and best practices to support future engagements.
- Pilot emerging technologies experiment with new agentic capabilities and provide recommendations on how to scale them across the organization.
- Participate in structured Foundry engagements contributing to workshops readouts customer testing and business case creation.
Qualifications :
Required Skills & Experience
- Strong fluency in AI/ML concepts and hands-on experience building AI/ML applications or automations.
- Solid technical background in data engineering including experience with integration technologies and complex system design.
- Demonstrated ability to architect and deliver complex technical solutions under tight deadlines iterating quickly based on feedback.
- Experience developing solutions on the ServiceNow Platform (preferred).
Innovative experimental mindset with passion for humancentered design and rapid prototyping. - Experience in technical architecture product innovation solution development or engineering.
- English Skills
Ideal Candidate Profile
- You are a hands-on technologist who loves building experimenting prototyping and solving problems creatively.
- You bring strong analytical thinking and a builders mindset with comfort operating in ambiguity and evolving technical landscapes.
- You thrive in cross-functional collaboration working closely with customers architects product teams and other specialists.
- You are energized by translating complex ideas into simple workflows prototypes and demos that show real business value.
- You are eager to work at the intersection of AI workflow automation and human impact.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
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