Assistant Outlet Manager – Lobby Lounge

Why work for Fairmont Pacific Rim

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canadas most beautiful cities Vancouver proudly recognized as a Great Place to Work and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive salary starting from $70000.00 per annum
• Work in the Lobby Lounge & RawBar a MICHELIN GuideRecommended destination known as Vancouvers living room where glamour live music and elevated hospitality come together
• Complimentary work meals through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program offering 50% off at participating dining destinations in Vancouver Victoria and Whistler
• TransLink monthly pass reimbursement program
• Extensive benefits package including health paramedical dental vision life and disability insurance (eligibility requirements apply)
• Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
• A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
• Opportunities to participate in sustainability charity and community engagement initiatives
• Access to world-class training leadership programs and career development opportunities across a global hospitality network
• Be part of a dynamic diverse team in a stunning luxury environment where no two days are the same
• Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties
• Be immersed in a high-energy lounge environment featuring an internationally recognized cocktail program modern Japanese shareables and a robust live music lineup
• Distinctly West Coast the hotel delivers unique guest experiences through creativity artistry and elevated hospitality while remaining at the forefront of art music and fashion programming in the city

What you will be doing:

• Deliver exceptional personalized service aligned with luxury and MICHELIN Guiderecommended standards
• Support the Lounge Manager in overseeing daily operations of The Lobby Lounge & RawBar including service flow staffing and guest experience
• Lead the floor during service ensuring Forbes-level standards consistency and attention to detail
• Actively engage with guests handling feedback resolving concerns and creating personalized experiences
• Coach mentor and support the Lounge team fostering a positive inclusive and high-performance culture
• Assist with scheduling labor management and cost controls to support business goals
• Ensure all colleagues are knowledgeable in menus cocktails wine and service standards
• Uphold health safety liquor licensing and company policies at all times
• Support training initiatives onboarding and ongoing development of team members
• Assist with inventory management ordering and maintaining operational standards
• Contribute ideas to enhance guest experience service innovation and lounge programming
• Other duties assigned

Qualifications :

Your experience and skills include:

• Previous leadership or supervisory experience in a high-volume lounge bar or luxury food & beverage environment
• Strong passion for hospitality service excellence and guest engagement
• Confident floor leadership skills with the ability to motivate and inspire teams
• Excellent communication interpersonal and problem-solving skills
• Ability to remain calm and decisive in a fast-paced high-energy environment
• Solid understanding of beverage cocktails and lounge service (wine knowledge an asset)
• Strong organizational and time-management skills
• Flexibility to work evenings weekends and holidays
• Serving It Right certification required
• Experience in a luxury hotel or Forbes-rated environment considered an asset

Additional Information :

Your team and working environment:

If you thrive in a setting where no two shifts are the same enjoy being part of the citys social pulse and take pride in representing a MICHELIN Guiderecommended lounge youll feel right at home with the Lobby Lounge & RawBar team.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit  what you love care for the world dare to challenge the status quo! #BELIMITLESS

Remote Work :

No

Employment Type :

Full-time