Team Leader Administration

Responsible for leading and managing their team and the ongoing development of the department from an operational perspectivethe primary function of this role is to effectively manage all administration department daily role will incorporate oversight of daily Outpatient Medical Consulting and Hospital Reception operations within the department ensuring the workloads are managed accurately and efficiently in relation to the administrative processing and governance of patients across all administrative addition you will ensure the provision of customer service and administrative support by the administrative team to Epworth staff patients visitors relatives and medical staff.

This is achieved through the following;

• Effectively balancing and pioritising core business activities
• Leading a strong administrative team to deliver timely person-centred service to patients at Epworth Healthcare in order to drive an exceptional patient experience
• Building and maintaining high performance teams that operate within a performance framework to drive a culture of accountability best practice and innovation.
• Effectively managing all resources within a continuous improvement framework to optermize quality activity business development and financial performance of the team.
• Contributing to the ongoing development of Epworth HealthCares internal culture and external reputations.
• Building strong and trusting relationships with external stakeholders including highly effective doctor relationship management to continue building the reputation and brand of Epworth Healthcare 

Position Description Inherent Requirements

Qualifications :

You will bring;

• A degree or certificate in Business Administration
• Working background in Hospital Patient Administration
• Working knowledge of Health Fund contracts
• Working knowledge of systems such as iPM Genie and MModel
• Ability to set priorities and to work under high pressure
• Effective communication skills
• Ability to work effectively without direct supervision
• Well-developed organisational skills
• Effective problem solving skills

Additional Information :

Why Join Epworth

At Epworth its a community.

Its the sense of belonging and being part of an organisation and a team that works to make sure that every patient addition to this you will have access to:

• Salary package up to $15900 pre-tax annually leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates

At Epworth we care.

We care about our patients and we care about our people.  We care about keeping everyone safe.  We care about valuing and empowering our people and growing careers.  And we care about giving our people support and flexibility to thrive and contribute to our communities.

We welcome applicants from all backgrounds. This includes First Nations peoples people with disability mature-age and young job seekers members of the LGBTIQA community and individuals from all cultural backgrounds. We are committed to providing an equitable inclusive and barrier-free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting so please know that any information you provide will be treated with the utmost confidentiality and respect.

Enquire/ Apply

Ready to Make a Difference

To apply click the Im Interested button to attach your CV and cover letter.

For more information about the role refer to the attached position description or contact  or call (03).

Please Note:  Applications are reviewed as received. Dont waitthis role may be filled before the closing date.

Apply now weve over 8000 perspectives at Epworth and were ready to welcome yours!

It is a condition of employment with Epworth HealthCare subject to reasonable exemptions that you have had an annual Influenza vaccination where this is required under Epworth policy.

As a child safe organisation all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all across race ability ethnicity gender age sexuality cultures and beliefs that reflect the communities we work in. At Epworth we care.

Remote Work :

No

Employment Type :

Full-time