HematologyOncology Nurse Intake Coordinator (RN)
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Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Nemours is seeking a Hematology/Oncology Nurse Intake Coordinator (RN)FULL-TIMEto join our Nemours Childrens Hospital team in Orlando Florida.
The RN Intake Coordinator plays a critical role in optimizing clinic scheduling and referral intake operations within the pediatric hematology/oncology service line. This hybrid position. This role is responsible for coordinating the intake process ensuring timely and accurate collection of clinical information referrals consultations and facilitating smooth transitions into care. The RN Intake Coordinator collaborates closely with physicians nurse practitioners social workers patient access team and administrative staff to provide compassionate family-centered care.
This position is responsible for the following:
Clinical Scheduling & Coordination- Conduct chart reviews for scheduled clinic appointments to assess lab status diagnosis severity and provider match.
- Collaborate with APPs MDs and administrative staff to optimize scheduling decisions and clinic flow.
- Improve care coordination between clinic and infusion visits to reduce delays and enhance patient experience.
- Work closely with the Nurse Manager and Business Operations Manager to identify and implement workflow improvements.
- Provide patient triage support in the infusion center as needed.
- Utilize Epic for documentation scheduling and data review.
- Participate in team meetings and quality improvement initiatives.
- Conduct initial clinical assessments and triage referrals for pediatric hematology/oncology patients.
- Coordinate scheduling of initial consultations diagnostic testing and follow-up appointments.
- Serve as a liaison between referring providers patients and the care team.
- Review and obtain necessary medical records insurance authorizations and consents.
- Respond to incoming clinical intake phone calls from referring physician offices and families.
- Educate and support families and referring providers regarding the referral process.
- Partner with facilities to prioritize urgent referrals.
- Communicate with scheduling and families regarding referral status and documentation needs.
- Review and process documents received via online systems.
- Verify and obtain missing demographic information or clarification to ensure accurate processing.
- Route documents to appropriate teams (Clinical Nurses Scheduling Clinic) per guidelines.
- Correct misrouted documents and use flag system/dashboard to prioritize work.
- Process internal consult orders and online referrals routing appropriately per intake protocols.
- Request records for flagged referrals and follow up with PCP offices as needed.
- Maintain and update referral process documentation and guidelines.
- Research and resolve issues related to missing or incomplete information.
- Perform data entry and prepare reports to support intake operations.
- Provide feedback and educational materials to referring providers to reduce errors and improve referral efficiency.
- Collaborate with internal teams to identify trends and address recurring issues with specific providers.
- Serve as an internal expert on clinical intake processes.
- Respond to staff inquiries and provide educational support on intake workflows and systems.
Job Requirements
- Bachelors Degree in Nursing required
- Current State of Florida or compact RN license required.
- Must obtain APHON Certificate withing six (6) months of hire date.
- Valid American Heart Association BLS Certification required upon hire.
- CPHON CPON or BMTCN certification preferred.
What We Offer
- Medical Dental and Vision Four levels of medical coverage are available including fertility care and prescription drugs for associates and their families.
- Paid Time Off (PTO) PTO will accrue according to your role and length of service. There are six paid holidays annually and one day of paid volunteer time off.
- Paid Parental Leave New parents receive 6 weeks of paid leave at 100% of pay.
- Tuition Reimbursement Reimbursement available on approved courses to maximum of $5250.
- Retirement Savings Plan There is a 403(b) plan with immediate participation and matching contributions.
- Basic Life and Accidental Death & Dismemberment (AD&D) Insurance Basic Life Insurance is paid equal to one time your annual salary up to a maximum of $500000.
- Short- and Long-Term Disability All associates are automatically covered by our short-term disability coverage with income protection for disabilities caused by illness accident or injury that are not work-related at 60% of your salary.
About Nemours Childrens Health
Nemours Childrens Health is a nationally recognized pediatric health system with a long stable financial history and the backing and guidance of the Nemours Foundation. Our culture supports individuals who want to flourishthose who bring energy creativity and perseverance to their work and who want to be part of a meaningful story of growth. Located in Orlando Nemours Childrens Hospital is a 100-bed pediatric hospital featuring the regions only 24-hour children-only Emergency Department and a growing network of specialty and outpatient services designed by families for families.
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Required Experience:
IC
Key Skills
- Hospital Experience
- Acute Care
- Basic Life Support
- ICU Experience
- Infusion Experience
- Triage
- TFS
- Conflict Management
- Nursing
- Critical Care Experience
- Epic
- Medication Administration
About Company
Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware an ... View more
