Assistant ManagerManager Health & Benefits Retention West

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

About the team

The Employee Benefit (EB) Retention team looks at end-to-end management of employee benefits programs for large corporate clients focusing on group health and life insurance solutions. They work on policy placement client relationship management and a proactive service-oriented mindset.

Role

Manage and grow a portfolio of large corporate clients for their employee benefits insurance needs.
Advise clients on policy structures and benefits under Group Mediclaim (GMC) Group Personal Accident (GPA) Group Term Life (GTL) and Outpatient (OPD) coverage.
Coordinate with insurance companies for policy renewals and claims resolution.
Conduct periodic client reviews claims analysis and MIS reporting.
Ensure seamless onboarding of clients and manage documentation and compliance requirements.
Handle client queries escalations and ensure high levels of client satisfaction.
Work closely with internal teams including operations claims and wellness teams.
Stay updated with market trends and regulatory changes impacting Employee Benefit (EB) policies.

Responsibilities

Qualifications

Minimum 45 years of relevant experience in insurance broking or consulting specifically in Employee Benefits.
Strong knowledge of Group Health Insurance products Group Medical Coverage (GMC) Group Personal Accident (GPA) Group Term Life (GTL) and OutPatient Department (OPD).
Proven experience in managing large corporate clients with complex Employee Benefits needs.
Excellent client servicing and relationship management skills.
Strong communication presentation and negotiation skills.
Proficiency in Microsoft Office (Excel PowerPoint Word).
Insurance Regulatory and Development Authority of India (IRDA) Broker certification is a plus.
Open to in-person meetings with clients and flexible to travel locally as required.

Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email.

Required Experience:

Manager

DescriptionAbout the teamThe Employee Benefit (EB) Retention team looks at end-to-end management of employee benefits programs for large corporate clients focusing on group health and life insurance solutions. They work on policy placement client relationship management and a proactive service-orien...

Description

About the team

Role

Manage and grow a portfolio of large corporate clients for their employee benefits insurance needs.
Advise clients on policy structures and benefits under Group Mediclaim (GMC) Group Personal Accident (GPA) Group Term Life (GTL) and Outpatient (OPD) coverage.
Coordinate with insurance companies for policy renewals and claims resolution.
Conduct periodic client reviews claims analysis and MIS reporting.
Ensure seamless onboarding of clients and manage documentation and compliance requirements.
Handle client queries escalations and ensure high levels of client satisfaction.
Work closely with internal teams including operations claims and wellness teams.
Stay updated with market trends and regulatory changes impacting Employee Benefit (EB) policies.

Responsibilities

Qualifications

Minimum 45 years of relevant experience in insurance broking or consulting specifically in Employee Benefits.
Strong knowledge of Group Health Insurance products Group Medical Coverage (GMC) Group Personal Accident (GPA) Group Term Life (GTL) and OutPatient Department (OPD).
Proven experience in managing large corporate clients with complex Employee Benefits needs.
Excellent client servicing and relationship management skills.
Strong communication presentation and negotiation skills.
Proficiency in Microsoft Office (Excel PowerPoint Word).
Insurance Regulatory and Development Authority of India (IRDA) Broker certification is a plus.
Open to in-person meetings with clients and flexible to travel locally as required.