Medical Practice Coordinator-Psychology
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Job Location:
Wilmington, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Primary Functions:
position primarily facilitates access to care for Developmental Medicine Psychology and The Swank Autism Center. This includes scheduling of patients at all Nemours sites of service. Maximize template utilization. Manage wait lists and referral work queues to ensure it meets established metrics.
2. Provide daily administrative support to assigned members of the clinical team; including the Division Chief. Assist in the coordination and support of enterprise/departmental/divisional projects and initiative which further the clinical educational and research missions of the Department of Pediatrics and its Divisions.
Essential Functions:
daily oversight of divisional clinical schedules
with clinical teams to ensure timely follow-up care for patients to optimize schedules access and fill rates.
communicate and document demographic insurance and/or clinical information required for patient care and revenue cycle.
and courteously manage communications to/from internal and external customers including patients referring physicians insurance companies etc. Triage urgent/non-urgent calls appropriately. Ensure service excellence in all encounters.
crisis calls to proper next steps including crisis resources and mobile crisis.
EPIC and Qlik reporting tools to assess schedule responsibilities.
as a liaison between patient healthcare providers other members of healthcare team financial services billing and HIM.
open categorize and distribute incoming correspondence including mail faxes scanned documents etc.
onsite presence as required by Division.
identify problems and opportunities related to divisional operations. Address or refer problems and ideas appropriately.
Qualifications
High School Diploma required. Associates or Bachelors degree preferred but will consider equivalent years experience.
Basic knowledge of HIPAA regulations and ability to maintain confidentiality. Intermediate knowledge of word processing and excel.
Excellent verbal and written communication skills
Strong organizational and time management skills
Solid conflict resolution skills Ability to work independently with minimal supervision.
Required Experience:
IC
Key Skills
- DME
- Medical Documentation
- Typing
- Developmental Disabilities Experience
- Computer Skills
- Data Collection
- ICD-10
- Medical Management
- Medical office experience
- Vital Signs Experience
- Pediatrics Experience
- Medical Terminology
About Company
Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware an ... View more
