Managing Director

Recruitment Matters Africa Pvt Ltd

Job Location:

Algiers - Algeria

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Operations Management

Take full responsibility for the planning execution and management of all logistics operations within Algeria including warehousing transportation freight management and clearing and forwarding.
Ensure daily operations run efficiently effectively and safely while achieving all operational targets and objectives.
Monitor operational performance continuously establishing key performance indicators (KPIs) for productivity quality and cost control and drive improvements where necessary.
Develop and implement standard operating procedures (SOPs) and best practices to ensure operational excellence regulatory compliance and risk mitigation across all logistics processes.
Manage budgets operational costs and resource allocation effectively ensuring optimal use of resources while maximizing operational efficiency.
Collaborate with internal stakeholders to resolve operational challenges streamline processes and enhance service delivery across the organization.
Maintain oversight of the oil and gas logistics vertical ensuring compliance with industry regulations and maintaining high levels of service delivery in this critical sector.

Customer Retention & Relationship Management

Build and nurture strong long-term relationships with key clients understanding their business requirements and aligning services to meet their expectations.
Actively engage with clients to monitor satisfaction levels gather feedback and address service issues in a timely and professional manner.
Work closely with sales customer service and operations teams to identify opportunities for improved service delivery enhanced customer experience and increased client loyalty.
Develop and execute strategic initiatives to retain key clients reduce customer churn and drive overall customer satisfaction.
Serve as the main point of escalation for complex client issues ensuring swift resolution while maintaining the companys reputation for reliability and service excellence.
Conduct regular client engagement reviews analyze trends and implement action plans to continuously enhance service offerings and relationship management.

Profitability & Business Growth

Achieve or exceed company budget targets ensuring that all operational and financial goals are met or surpassed.
Identify plan and implement initiatives aimed at improving profitability including cost reduction strategies process optimization and resource efficiency.
Analyze financial statements performance reports and operational metrics to identify areas for improvement in revenue generation cost management and operational efficiency.
Collaborate with finance teams to develop detailed budgets forecasts and financial performance reports ensuring alignment with organizational goals.
Identify and capitalize on new business opportunities including expanding service offerings entering new markets and developing innovative logistics solutions.
Lead strategic initiatives to strengthen the companys competitive position in the market increase market share and enhance overall business growth.
Monitor market trends competitor activities and emerging opportunities to ensure proactive and informed decision-making for business expansion.

People Management & Leadership

Lead inspire and motivate a diverse team across operations sales and customer service departments ensuring alignment with company objectives and values.
Provide mentoring coaching and professional development opportunities to enhance employee performance skills and career progression.
Establish a culture of accountability collaboration and high performance across all teams.
Ensure effective internal communication channels fostering transparency clarity and teamwork across departments.
Assess staffing needs recruit train and retain top talent to ensure the organization is adequately resourced for operational demands.
Conduct regular performance evaluations set clear goals and implement action plans to enhance team effectiveness and productivity.
Foster a positive inclusive and productive work environment that supports employee engagement satisfaction and retention.

Strategic Responsibilities

Develop implement and oversee the execution of the companys operational and strategic goals both short-term and long-term.
Monitor organizational performance against strategic objectives and provide timely reports to senior management highlighting progress challenges and proposed solutions.
Assess the competitive landscape industry trends and market conditions to ensure strategies remain relevant proactive and effective.
Collaborate with senior leadership to align operational financial and customer strategies with overall organizational objectives.
Drive innovation and continuous improvement across all functions ensuring the company remains at the forefront of industry practices.
Present detailed progress reports analyses and recommendations to stakeholders ensuring transparency and alignment with the companys strategic direction.

Process Improvement & Innovation

Identify opportunities for operational efficiency cost reduction and enhanced service delivery through process improvements and workflow optimization.
Lead initiatives to implement new technologies systems and automation solutions to improve operational accuracy speed and reliability.
Stay informed about emerging industry trends technological advancements and best practices to maintain a competitive edge in logistics operations.
Encourage a culture of innovation within teams promoting creative solutions experimentation and continuous learning.
Evaluate and refine operational processes regularly to ensure maximum efficiency quality and customer satisfaction.

Qualifications & Skills

Educational & Technical Qualifications

Bachelors or Masters degree in Business Administration Supply Chain Management Logistics Finance or a related discipline.
Demonstrated proficiency in English French and Arabic with strong written and verbal communication skills.

Experience

5 10 years of experience in logistics supply chain management or oil and gas operations with a minimum of 5 years in senior leadership or general management roles.
Proven track record of successfully managing complex operations budgets and large teams.
Extensive experience in customer relationship management business growth and strategic planning.

Core Competencies & Skills

Exceptional leadership team management and people development capabilities.
Strong communication negotiation and interpersonal skills to manage internal and external stakeholders.
In-depth understanding of logistics operations financial management and customer service excellence.
Ability to analyze data manage budgets and develop actionable strategies for business growth and profitability.
Expertise in logistics software supply chain management systems and emerging technologies.
Strategic thinker with a proactive approach to problem-solving and decision-making.
High levels of professionalism integrity and reliability in all aspects of work.
Ability to thrive in a fast-paced dynamic and challenging environment.
Strong analytical decision-making and risk management capabilities.

Leadership Competencies

Customer Focus prioritizes client satisfaction and long-term relationships.
Mental Agility adapts to changing circumstances and complex challenges.
Drive Performance sets high standards and ensures goals are met.
Adaptability embraces change and drives continuous improvement.
Courage makes tough decisions confidently and takes responsibility for outcomes.
Inspire motivates teams through vision purpose and leadership example.

Key Responsibilities Operations Management Take full responsibility for the planning execution and management of all logistics operations within Algeria including warehousing transportation freight management and clearing and forwarding. Ensure daily operations run efficiently effectively and sa...