Homecare Coordinator Office Manager
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Job Location:
Towson, MD - USA
Yearly Salary:
$ 45000 - 50000
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
- Opportunity for advancement
Assisting Hands Home Care Baltimore North MD
Assisting Hands Home Care is expanding in Baltimore County and seeking a Homecare Coordinator / Office Manager to support daily office operations. This hands-on role combines office coordination caregiver support and client scheduling in a fast-growing start-up environment.
Assisting Hands Home Care is expanding in Baltimore County and seeking a Homecare Coordinator / Office Manager to support daily office operations. This hands-on role combines office coordination caregiver support and client scheduling in a fast-growing start-up environment.
The Homecare Coordinator / Office manager keeps the office running smoothly by supporting caregivers and clients assisting with scheduling recruiting and onboarding ensuring compliance with policies and state regulations and partnering with ownership on operational improvements as the agency grows.
At least 3 years prior experience in home care home health or healthcare operations is preferred. The ideal candidate has a heart for seniors is organized dependable customer-service oriented and comfortable wearing multiple hats.
Key Responsibilities
Schedule Management: Create update and optimize caregiver schedules to meet client needs while balancing caregiver availability and travel time.
Client Intake and Onboarding: Collect client information verify care plans and coordinate initial visits with caregivers and clinical staff.
Caregiver Coordination: Recruit onboard and maintain rosters of caregivers; manage shift confirmations time-off requests and last-minute coverage.
Communication: Serve as primary point of contact for clients families caregivers and clinical staff; handle inquiries changes and escalations professionally and promptly.
Documentation and Compliance: Maintain accurate records in the scheduling and EHR systems; ensure documentation meets regulatory and company standards.
Quality Assurance: Monitor service delivery collect feedback and escalate issues to clinical leadership; support continuous improvement initiatives.
Billing and Timekeeping Support: Verify caregiver time entries and assist billing team with discrepancies related to scheduling.
Reporting: Produce regular reports on staffing levels open shifts overtime and client satisfaction metrics.
Oncall Rotation: Participate in after-hours on-call rotation to manage urgent scheduling needs and client emergencies.
Key Responsibilities
Schedule Management: Create update and optimize caregiver schedules to meet client needs while balancing caregiver availability and travel time.
Client Intake and Onboarding: Collect client information verify care plans and coordinate initial visits with caregivers and clinical staff.
Caregiver Coordination: Recruit onboard and maintain rosters of caregivers; manage shift confirmations time-off requests and last-minute coverage.
Communication: Serve as primary point of contact for clients families caregivers and clinical staff; handle inquiries changes and escalations professionally and promptly.
Documentation and Compliance: Maintain accurate records in the scheduling and EHR systems; ensure documentation meets regulatory and company standards.
Quality Assurance: Monitor service delivery collect feedback and escalate issues to clinical leadership; support continuous improvement initiatives.
Billing and Timekeeping Support: Verify caregiver time entries and assist billing team with discrepancies related to scheduling.
Reporting: Produce regular reports on staffing levels open shifts overtime and client satisfaction metrics.
Oncall Rotation: Participate in after-hours on-call rotation to manage urgent scheduling needs and client emergencies.
Benefits include: 401(k) with company match two weeks of paid vacation and growth opportunities as the franchise expands.
If youre looking to grow with a compassionate home care agency and play a meaningful role in building a strong supportive team wed love to connect.
Compensation: $45000.00 - $50000.00 per year
About Assisting Hands Home Care
Assisting Hands Home Care provides compassionate dependable in-home care that helps individuals remain safe independent and comfortable in their own homes. Our care is rooted in dignity respect and personalized support allowing clients to maintain their quality of life where they feel happiest.
Assisting Hands Home Care is known for its high standards and commitment to excellence. Our caregivers are reliable compassionate and dedicated to providing care that builds trust and makes a meaningful difference in the lives of those we serve.
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
About Company
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