Mailroom Operator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

The Mail & Supplies Specialist reports to the Facilities Manager and is responsible for effectively and efficiently running the mail room by managing the overall mail and courier activity within the building.

The Mail & Supplies Specialist will assist the Facilities Manager with operational activities in accounting and finance maintenance and operations vendor oversight purchasing of material equipment & supplies occupancy services and helpdesk. The Mail & Supplies Specialist is also required to provide administrative support to the team.

What this job involves:

• Manage incoming / outgoing mail and courier services.
• Coordinate mail handling across buildings and effectively liaise with the team.
• Receive direct and relay mail related correspondence (telephone fax & email scans).
• Liaise with courier partners to maintain excellence of service delivery (DHL POST Securitas S&S etc.).
• Suggest ways to make mail processes and records more effective and efficient.
• Present necessary data to manager about activity in the mail room.
• Monitor and maintain mail consumables stock according to agreed par-stock levels.
• Provide reception coverage and assistance if required and be familiar with basic Receptionist Role & Responsibilities.
• Maintain frequent contact with key business partners and stay up-to-date with their departmental mail requirements.
• Prepare for/attend required JLL governance meeting (ie team meeting townhall manager-direct report meetings etc)
• Be familiar & adhere to Office Services internal procedures.
• Handle and update allocated daily Trouble Ticket requests not less than twice a day when still pending.
• Coordinate and support all technical suppliers and the service they delivered
• Activate and run technical projects as required
• Manage the financial processes to ensure that all financial management requirements are completed in a timely and accurate manner in relation to the mailroom consumables and technical services scope of works
• Ensure Health & Safety Management plan is in place and coordinated among all the different services on site
• Perform handyman tasks when required
• Support the wider JLL on-site team
• As front line employee act as an ambassador of the Integrated Facilities Management program
• Ensure accurate and detailed hand over is planned & passed on (for tasks for which being responsible) if absent from the business.
• All other tasks and duties as required.

Sound like you To apply you need to be / have:

• Experience in hospitality industry or strong customer service experience
• Excellent verbal & written communication
• Proficient with the use of Microsoft Office tools
• Problem solving
• Good organizational skills
• Strong customer focus
• Fluency in English and local language

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If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.