Assistant Manager, Client Utilities | Full-Time | Atlantic City Convention Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

This Assistant Manager Client Utilities position will provide services for convention clients and exhibitors in coordinating all Electrical Plumbing and other Utility Services. Must be able to work with considerable independence regarding completion of work assignments to deliver excellent service to all customers of the Atlantic City Convention Center.

This role pays an annual salary of $53000-$58000

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until May 8 2026.

• Manage and process service orders and adjustments; review for accuracy and payment(s)
• Manager and prepare work orders and ensure that all have a floor plan with necessary information pertaining to each connection.
• Create events in operating and online ordering system.
• Manage online ordering portal
• Attend show meetings as scheduled
• Manage and handle exhibitor problems and complaints by telephone in person or by email prior to and during events
• Develop and maintain communications and coordination with other related departments.
• Maintain a neat and efficient work environment.
• Manager and dispatch last minute orders electricians or plumbers to address customers needs and/or concerns.
• Reconcile accounts with exhibitors and show decorators prior to show closing.

• High School Diploma.
• 3-5 years previous experience as a Customer Service Representative.
• Flexibility to work required hours including nights weekends and holidays as necessary.
• Ability to physically perform the duties required of this position.
• Excellent writing organizational and interpersonal skills required.
• Computer skills including navigating keyboard and number pad and simple data entry. Proficient in Microsoft Office including Word Excel and Outlook.
• Respond well to direction able to follow oral and written instruction.
• Attention to detail in a fast-paced environment

Ability To:

• Be flexible in accepting daily assignments / duties.
• Understand safety awareness.
• Complete tasks timely and effectively
• Follow event calendar and resumes and weekly schedules.
• Maintain the cleanliness of work environment.
• Complete other duties as assigned by Manager or Supervisor
• Ability to walk long distances sit and stand for extended periods of time on a regular daily basis.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.