Senior Cloud Engineer – Unix AWS (IGT1)
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
The Senior Cloud Engineer is a key technical member of Rhapsodys global Cloud Operations team responsible for the stability reliability and operational excellence of our AWS-hosted platforms. This role combines deep technical troubleshooting cloud infrastructure engineering deployment support and customerfacing collaboration. The Senior Cloud Engineer will work closely with engineering support SRE and global operations teams to ensure high availability rapid incident response and continuous improvement across Rhapsodys cloud services. This position requires strong handson AWS expertise a proactive mindset and the ability to operate effectively in a distributed 24/7 cloud environment.
Key Responsibilities
- Deploy operate and maintain AWS-based infrastructure supporting Rhapsodys SaaS products (RaaS CaaS Envoy Identity etc.).
- Implement infrastructure-as-code solutions using Terraform AWS CLI and automation frameworks.
- Build and optimize VPCs networking configurations routing security groups and VPN tunnels (including 3rdparty appliances like Sophos).
- Design and contribute to scalable resilient architectures for cloud environments.
- Lead deep-dive troubleshooting for cloud infrastructure application connectivity VPN issues identity services and AWS resource failures.
- Support high-severity incidents drive rapid mitigation and provide actionable root cause insights.
Required Skills & Experience
- 3-5 years in Cloud Engineering SRE DevOps or Cloud Operations roles.
- Strong hands-on AWS experience: EC2 VPC IAM Route53 S3 Lambda CloudWatch networking VPN and security configurations.
- Solid understanding of networking concepts: DNS routing IPsec tunnels firewalls packet tracing NAT load balancers.
- Proficiency with Terraform AWS CLI scripting (Python Bash PowerShell) and automation workflows.
- Experience supporting production environments in a 24/7 or followthesun model.
- Strong troubleshooting skills across OS cloud network VPN identity and application layers.
- Excellent communication skills for global team and customer interaction.
Qualifications :
Preferred Qualifications
- Experience in healthcare cloud platform
- Exposure to incident response frameworks SIEM tools (Rapid7 Datadog Coralogix SentinelOne) and SOC workflows.
- Familiarity with CI/CD pipelines GitOps workflows or containerized services.
- Experience mentoring or leading junior engineers.
- Prior experience in offshore/onshore support environments (IGT1 or similar).
Shift & OnCall Expectations
- Role participates in a shift schedule aligned to US/UK/APAC coverage as assigned by the Sri Lanka IT & Operations Manager.
- Inclusion in a rotational on-call roster for P1/P2 incidents and critical alerts
- Flexibility to adjust shifts temporarily to meet business or maintenance needs.
Education
- Relevant Educational Qualification in Computer and/or IT-related field preferred
- Demonstrated experience can be substituted for a degree
- AWS certification such as AWS Associate Architect or higher preferred
Additional Information :
We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time we value the power of in-person collaboration to build community spark innovation and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Data Center Experience
- VMware
- NFS
- Solaris
- Linux
- Perl
- SAN
- Shell Scripting
- Chef
- openSUSE
- Puppet
- Oracle
About Company
We are growing! At IFS we are constantly growing to deliver award-winning solutions to hundreds of partners and thousands of customers worldwide! We help companies who want to be their best when it matters most at their #momentofservice. Visit https://ifs.link/IzM0px to find out mo ... View more
