Systems Specialist

Dickinson Independent School District

Job Location:

Dickinson, ND - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Department:

Administration

Job Summary

Position:Systems Specialist

Department: Technology

Wage/Hour Status:Exempt

Immediate Supervisor: Director of Technology

Pay Grade:AP 4 Per Compensation Manual

Days Employed:221 Per Compensation Manual

POSITION SUMMARY:

Assist the Systems Coordinator with the maintenance implementation and support of DISDs mission-critical enterprise applications (including Skyward transportation nutrition and HR/Business systems) and the rapidly expanding portfolio of digital learning applications
Serve as the backup for the Systems Coordinator
Troubleshoot maintain and support instructional software for campus staff

QUALIFICATIONS:

Education/Certification:

Bachelors degree or commensurate experience

Experience:

Some experience managing software applications including student information systems grade book programs and business systems in the educational environment(preferred)

Special Knowledge/Skills:

Technically fluent in Excel and Access
Relational database administration and reporting knowledge (preferred)
Strong customer service orientation
Ability to troubleshoot complex application issues

MAJOR RESPONSIBILITIES:

Test install configure and deploy software for all district departments with a primary focus on instructional applications in addition to other district operating software
Serve as the first-line dedicated application support specialist for teachers and campus staff regarding instructional software issues
Evaluate and assist in the management of the Student Information System (Skyward) and other core enterprise applications like Finance Plus
Perform daily monitoring and troubleshooting of application systems; install and configure patches and upgrades as required
Collaborate regarding the districts Identity Management Solution
Assist in the rostering and rollout of new instructional applications
Instruct and assist with technology-related training
Run reports for the various district campuses and departments
Assist with Help Desk Operations when needed in addition to other duties as assigned

EQUIPMENT USED:

Desktop and Laptop Computer

Mental Demands/Physical Demands/Environmental Factors:

Tools/Equipment:

Standard office and instructional equipment; adaptive equipment as needed

Physical Demands:

Frequent walking standing kneeling stooping lifting light to heavy objects (up to 45 lbs)

Environmental Conditions:

Indoor and outdoor work; possible exposure to weather noise and biological hazards

Mental Demands:

High emotional resilience; ability to manage frequent interruptions and sensitive situations
Occasional irregular hours and district-wide travel

Professional Dress:

Dress must be clean neat and appropriate for the role. No visible body piercings other than earrings.

EVALUATION:

Performance will be evaluated annually through self-evaluation and manager review

Required Experience:

Position:Systems SpecialistDepartment: TechnologyWage/Hour Status:Exempt Immediate Supervisor: Director of TechnologyPay Grade:AP 4 Per Compensation ManualDays Employed:221 Per Compensation Manual POSITION SUMMARY:Assist the Systems Coordinator with the maintenance implementation and support of DIS...