Job Description:
We are currently seeking a Client Relation Specialist to join our team at AmeriHealth Hospice. As a Client Relation Specialist you will play a crucial role in providing support to patients and their families during the end-of-life phase. Your primary responsibility will be to ensure that the emotional physical and spiritual needs of the patient and their families are met with compassion and professionalism.
Job Responsibilities:
- Build and maintain strong relationships with clients patients and their families to provide continuous support and guidance.
- Act as a liaison between the hospice team and the clients to coordinate care and services effectively.
- Assess the unique needs of each patient and family unit and develop personalized care plans.
- Provide emotional support and counseling to clients and families throughout the end-of-life process.
- Ensure all client information and documentation are accurately maintained and up to date.
- Collaborate with healthcare professionals and volunteers to deliver comprehensive care to patients.
- Participate in interdisciplinary team meetings to discuss patient progress and address any concerns.
- Maintain a high level of confidentiality and professionalism in all interactions with clients and their families.
Essential Qualifications:
- Bachelors degree in psychology social work nursing or a related field.
- Proven experience in a client-facing role preferably in a healthcare or hospice setting.
- Excellent communication and interpersonal skills.
- Empathetic and compassionate approach to supporting patients and families in difficult situations.
- Strong organizational skills and attention to detail.
Desired Experience:
- Experience working in end-of-life care or hospice services.
- Familiarity with medical terminology and healthcare procedures.
- Previous experience providing emotional support and counseling to individuals and families.
Salary & Benefits:
The salary for the Client Relation Specialist position at AmeriHealth Hospice will be commensurate with experience and addition to competitive compensation we offer a comprehensive benefits package including health insurance retirement plans paid time off and opportunities for professional development.
Job Description:We are currently seeking a Client Relation Specialist to join our team at AmeriHealth Hospice. As a Client Relation Specialist you will play a crucial role in providing support to patients and their families during the end-of-life phase. Your primary responsibility will be to ensure ...
Job Description:
We are currently seeking a Client Relation Specialist to join our team at AmeriHealth Hospice. As a Client Relation Specialist you will play a crucial role in providing support to patients and their families during the end-of-life phase. Your primary responsibility will be to ensure that the emotional physical and spiritual needs of the patient and their families are met with compassion and professionalism.
Job Responsibilities:
- Build and maintain strong relationships with clients patients and their families to provide continuous support and guidance.
- Act as a liaison between the hospice team and the clients to coordinate care and services effectively.
- Assess the unique needs of each patient and family unit and develop personalized care plans.
- Provide emotional support and counseling to clients and families throughout the end-of-life process.
- Ensure all client information and documentation are accurately maintained and up to date.
- Collaborate with healthcare professionals and volunteers to deliver comprehensive care to patients.
- Participate in interdisciplinary team meetings to discuss patient progress and address any concerns.
- Maintain a high level of confidentiality and professionalism in all interactions with clients and their families.
Essential Qualifications:
- Bachelors degree in psychology social work nursing or a related field.
- Proven experience in a client-facing role preferably in a healthcare or hospice setting.
- Excellent communication and interpersonal skills.
- Empathetic and compassionate approach to supporting patients and families in difficult situations.
- Strong organizational skills and attention to detail.
Desired Experience:
- Experience working in end-of-life care or hospice services.
- Familiarity with medical terminology and healthcare procedures.
- Previous experience providing emotional support and counseling to individuals and families.
Salary & Benefits:
The salary for the Client Relation Specialist position at AmeriHealth Hospice will be commensurate with experience and addition to competitive compensation we offer a comprehensive benefits package including health insurance retirement plans paid time off and opportunities for professional development.
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