Client Relation Specialist

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profile Job Location:

Redlands, CO - USA

profile Monthly Salary: Not Disclosed
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description:

We are currently seeking a Client Relation Specialist to join our team at AmeriHealth Hospice. As a Client Relation Specialist you will play a crucial role in providing support to patients and their families during the end-of-life phase. Your primary responsibility will be to ensure that the emotional physical and spiritual needs of the patient and their families are met with compassion and professionalism.


Job Responsibilities:

  • Build and maintain strong relationships with clients patients and their families to provide continuous support and guidance.
  • Act as a liaison between the hospice team and the clients to coordinate care and services effectively.
  • Assess the unique needs of each patient and family unit and develop personalized care plans.
  • Provide emotional support and counseling to clients and families throughout the end-of-life process.
  • Ensure all client information and documentation are accurately maintained and up to date.
  • Collaborate with healthcare professionals and volunteers to deliver comprehensive care to patients.
  • Participate in interdisciplinary team meetings to discuss patient progress and address any concerns.
  • Maintain a high level of confidentiality and professionalism in all interactions with clients and their families.

Essential Qualifications:

  • Bachelors degree in psychology social work nursing or a related field.
  • Proven experience in a client-facing role preferably in a healthcare or hospice setting.
  • Excellent communication and interpersonal skills.
  • Empathetic and compassionate approach to supporting patients and families in difficult situations.
  • Strong organizational skills and attention to detail.

Desired Experience:

  • Experience working in end-of-life care or hospice services.
  • Familiarity with medical terminology and healthcare procedures.
  • Previous experience providing emotional support and counseling to individuals and families.

Salary & Benefits:

The salary for the Client Relation Specialist position at AmeriHealth Hospice will be commensurate with experience and addition to competitive compensation we offer a comprehensive benefits package including health insurance retirement plans paid time off and opportunities for professional development.

Job Description:We are currently seeking a Client Relation Specialist to join our team at AmeriHealth Hospice. As a Client Relation Specialist you will play a crucial role in providing support to patients and their families during the end-of-life phase. Your primary responsibility will be to ensure ...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients