Associate Director, Information Technology

Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer operator and investment manager of top-tier real estate in 33 markets across the globe our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyers diversified portfolio spans market rate and affordable residential communities premier office properties and retail spaces industrial facilities and mixed-use campuses. We create state-of-the-art life science centers through our Breakthrough Properties joint venture and foster innovation through our strategic proptech investments. By combining global perspective with local expertise and a personalized approach we are able to anticipate our customers evolving needs. We were the first real estate company to introduce asset-wide amenity services through our ZO platform and the first traditional real estate company to create its own flexible space and coworking brand Studio.

Since our founding in 1978 Tishman Speyer has acquired developed and operated 576 properties totaling 233 million square feet with a combined value of over $131 billion (U.S.). Tishman Speyer currently has approximately $65 billion in assets under management including iconic properties such as New York Citys Rockefeller Center São Paulos Torre Norte The Springs in Shanghai Paris Bourse in Paris and Frankfurts OpernTurm and TaunusTurm.

Position Summary

The Associate Director of Information Technology is a senior technology leader responsible for IT operations and strategic partnership across Rockefeller Centers attractions hospitality venues events and guest-facing experiences. This role balances operational excellence financial stewardship and team leadership while working closely with business stakeholders to deliver reliable scalable technology in a dynamic high-visibility environment.

The ideal candidate brings an innovative solutions-oriented mindset and the ability to translate business priorities into effective technology outcomes while leveraging automation and emerging tools to improve efficiency and decision-making.

Key Responsibilities

IT Operations & Infrastructure

• Lead IT operations supporting guest-facing and operational environments across Rockefeller Center.
• Oversee core infrastructure including networking cloud platforms (Azure) on-prem systems cybersecurity and endpoints.
• Ensure stability and performance of POS systems and other revenue-critical platforms.
• Direct incident management uptime and operational support for high-traffic time-sensitive operations.

Business Partnership

• Partner closely with business leaders to align technology solutions with operational financial and guest experience needs.
• Clearly communicate technical concepts and tradeoffs to non-technical stakeholders.
• Support new initiatives seasonal programs and events with scalable reliable IT solutions.

Strategy Automation & Innovation

• Identify opportunities to improve efficiency resiliency and service delivery through technology.
• Champion automation to reduce manual effort and improve monitoring provisioning and reporting.
• Evaluate and apply practical AI-enabled tools to enhance:
  • Operational insights and reporting
  • Incident management and root-cause analysis
  • Predictive maintenance and capacity planning
  • Business and financial decision support
• Contribute to IT roadmaps that balance operational stability with future-ready capabilities.

Financial & Vendor Management

• Lead IT budgeting forecasting and cost management.
• Ensure accountability for ROI asset lifecycle management and cost transparency.
• Lead vendor and contract management including selection negotiation performance governance and cost optimization for IT services and solutions.

Team Leadership

• Lead mentor and develop internal teams and managed service partners.
• Establish clear expectations standards and accountability.
• Promote a culture of collaboration continuous improvement and modern IT practices.

About You

• Bachelors degree in Information Technology Computer Science Business or related field
• 8 years of progressive IT experience including leadership responsibility for teams vendors or major initiatives.
• Proven success leading IT operations in customer-facing high-availability or mission-critical environments.
• Strong working knowledge of cloud and hybrid infrastructure managing SaaS platforms and working with e-commerceadjacent systems.
• Experience supporting POS systems in attraction retail or hospitality environments highly preferred.
• Demonstrated experience managing IT budgets vendor relationships and third-party service providers.
• Excellent communication and stakeholder engagement skills with the ability to align technical solutions to business needs.

Preferred Qualifications

• Experience supporting hospitality attractions entertainment or other complex guest-facing mixed-use destinations.
• Familiarity with automation platforms and AI-enabled operational tools.
• Exposure to guest-facing or experiential technologies (e.g. projection mapping lighting audio AV/show control).

Attributes for Success

• Agile and effective under operational pressure
• Strategic thinker with a hands-on approach
• Business-focused with solid financial acumen
• Trusted partner to operations creative and executive teams

*Onsite presence is required for this position.

The base compensation range for this role is $150000- $180000. This role is also eligible for a discretionary annual bonus as well as access to our comprehensive medical dental and vision insurance life and disability insurance 401(k) plan (with matching contributions) wellness benefits and all other benefits afforded to full-time Tishman Speyer base range reflects a number of factors including but not limited to relevant experience skill sets and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyers New York team as weve considered factors specific to this geography.

Tishman Speyer is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement.

We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regards to race color age sexual orientation marital status military or veteran status national origin disability religion or any other characteristics protected by law.

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Tishman Speyer is an equal opportunity affirmative action employer and administers all personnel practices without regard to race color religion sex national origin sexual orientation gender identity or expression disability protected veteran status or military status or any other category protected under applicable law. Tishman Speyer is committed to taking affirmative steps to promote the employment and advancement of minorities women persons with disabilities and protected veterans.

Disability Assistance - Tishman Speyer is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by sending an email to