Senior Analyst Quality
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Job Location:
Chandler, TX - USA
Monthly Salary:
$ 46000 - 128000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Are you looking for a unique opportunity to be a part of something great Want to join a 17000-member team that works on the technology that powers the world around us Looking for an atmosphere of trust empowerment respect diversity and communication How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization We offer all that and more at Microchip Technology Inc.
People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchips nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development values-based decision making and strong sense of community driven by our Vision Mission and 11 Guiding Values; we affectionately refer to it as the Aggregate System and its won us countless awards for diversity and workplace excellence.
Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.
Visit our careers page to see what exciting opportunities and company perks await!
Job Description:
Our teams vision is to be Microchips trusted advisors. The Quality Analyst will be a key interface between Sales and Microchips internal teams through the Non-Standard Customer Action Request (NSCAR) process. The Quality Analyst will partner with stakeholders to provide timely accurate and consistent responses to customers requests for non-public information and will also help drive continuous improvement initiatives. Key responsibilities include:
- Collaborate with Sales Quality Engineering and Support teams to research and provide accurate and timely responses to customer inquiries related to products quality and technical information not publicly available. Inquiries may include information related to Microchips Quality Management System qualification and reliability data and product characteristics.
- Manage and track customer inquiries using project management principles to ensure timely and complete responses while meeting customer and business expectations.
- Organize analyze and clearly communicate technical information to both technical and non-technical audiences through written responses presentations and documentation.
- Participate in continuous improvement initiatives to enhance efficiency accuracy and consistency of responses.
- Serve as a professional and culturally aware interface when interacting with global teams and customers.
- Perform additional duties as assigned to support departmental and organizational objectives.
Requirements/Qualifications:
- Associates degree in business engineering or a technical field or equivalent combination of education and experience
- 3-5 years of experience in a sales customer-facing or quality-related role; semiconductor industry experience preferred
- Familiarity with project management methodologies or tools (e.g. task tracking prioritization or formal project management frameworks) used to manage multiple concurrent customer requests
- Strong verbal and written communication skills with the ability to convey complex technical information clearly. Customer interaction experience or demonstrated ability to develop strong customer communication skills
- Proficiency in Microsoft Word Excel and PowerPoint
- Self-motivated detail-oriented and capable of working independently as well as collaboratively
- Demonstrated problem-solving analytical and influencing skills
- Knowledge of integrated circuits semiconductor manufacturing processes and industry standards such as ISO 9001 ISO 14001 IATF 16949 JEDEC and AEC preferred
Travel Time:
0% - 25%Physical Attributes:
Feeling Hearing Other Seeing Works Alone Works Around OthersPhysical Requirements:
100% inside normal business hoursPay Range:
We offer a total compensation package that ranks among the best in the industry. It consists of competitive base pay restricted stock units and quarterly bonus addition to these components our package includes health benefits that begin day one retirement savings plans and an industry leading ESPP program with a 2 year look back feature. Find more information about all our benefits at the link below:Benefits of working at Microchip
The annual base salary range for this position which could be performed in the US is $46000 - $128000.**Range is dependent on numerous factors including job location skills and experience.
Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.
For more information on applicable equal employment regulations please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.
To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.
Required Experience:
Senior IC
Key Skills
- Laboratory Experience
- ELISA
- IVR
- Analytical Chemistry
- Performance Testing
- Quality Assurance
- Spectroscopy
- Quality Control
- Quality Management
- cGMP
- Laboratory Techniques
- Western Blot
About Company
Microchip Technology is a leading provider of microcontroller, mixed-signal, analog and Flash-IP solutions that also offers outstanding technical support.
