Sr UX Researcher
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Job Summary
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The opportunity
On the Design Research & Strategy team our mission is to lay a user-centered foundation for Adobe product design and development. We are seeking a mixed methods Senior Experience Researcher to steer research for Adobe Acrobat by combining discovery research with the ability to organize and analyze large collections of user data.
What youll do
Assess project scope form appropriate research questions and identify appropriate research methods (developing new methods if/where needed)
Runs research studies from start to finish including developing a realistic research plan and materials recruiting participants and synthesizing data into actionable insights.
Build alliances across the company to identify new partners drive teamwork and deeply understand the business context of research problems. We engage with different roles and product teams to understand and influence business goals system architecture and product designs.
Identify new strategic opportunities and initiatives that the product and organization can explore.
Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations. We often present work in group-wide or company-wide forums (e.g. brown bags tech summit MAX KTB etc.).
Mentor junior staff and supervise contractors/vendors on more complicated programs of study.
What youll need to succeed
Must-haves:
8 years of hands-on research experience with at least 5 years of that experience in an industry setting (e.g. UX/product research market research consulting etc.)
Able to handle areas (user/product/domain) that may be ambiguous or ill-defined.
Experience conducting research on new emerging technologies (e.g. Generative AI).
A deep understanding of the product life cycle and conducts research in a timely manner to have maximum impact.
Expertise in quantitative research including study design survey design and descriptive and inferential statistics.
Strong organizational planning and time management skills.
Can collaborate well across all project roles (design research product management engineering etc.)
Goes beyond summarizing study data to identify significant user needs and/or product issues.
Is comfortable connecting the dots between mixed data types (qualitative quantitative analytics) to create deeper and more comprehensive insight narratives.
Can proactively identify and communicate clear product solutions based on these findings sometimes across departments.
Presentations connect to broader business goals and KPIs.
Experience communicating work at the management director and VP levels.
An undergraduate degree from a 4-year accredited institution.
Nice-to-haves:
Experience researching creative workflows including desktop apps mobile apps and web-based tools.
Knowledge of graphic design user workflows pain points needs and motivations.
Interest and experience with GenAI technology & understanding how people want to leverage GenAI
An advanced degree in HCI or HCDE or similar field.
Familiarity with or interest in Adobes creative (Photoshop InDesign Illustrator).
Knowledge and experience with a variety of quantitative user research activities including data management data analysis (exploratory and confirmatory) statistics/statistical reasoning and tools like Pendo Python R.
Why youll love working here
Collaborate with and learn from other researchers from a wide range of backgrounds; Psychology Anthropology HCI Computer Science Design and Management Linguistics Consulting Market Research and more.
At Adobe we value the differences in others stories and ideas Youll be able to bring your authentic self to work every day.
We offer a competitive benefits package including; vacation days educational reimbursement wellness benefits fertility benefits parental leave childcare assistance gender reassignment benefits and more!
About Adobe Design
Adobe Design creates tools that amplify the worlds ability to create and communicate. Were a global team of designers researchers prototypers content strategists program managers and more who work across Adobes three product lines: Creative Cloud Document Cloud and Experience Cloud.
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call .
Required Experience:
Senior IC
Key Skills
- Intelligence Community Experience
- Python
- Spss
- Microsoft Word
- R
- Regression Analysis
- Windows
- Stata
- Microsoft Powerpoint
- Research Experience
- Data Modeling
- Writing Skills
