Section Manager Aging Services

Salt Lake CountyA career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees lives from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment we appreciate employees through great benefits a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays up to 24 vacation days 12 sick days and one personal day every year. We work in a hybrid environment giving you flexibility to manage working from home and being in the office.

Additional Benefits include:

• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
• Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees
• Health Savings account with a county contribution up to $1200/year Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development including professional membership fees paid
• Tuition Reimbursement
• Plus: Onsite medical clinic and gym; hospital insurance pet insurance auto and home insurance and discounts at County facilities.

For Benefits information Click HERE

To estimate how much your pay and benefits could be worth use our Total Rewards Estimator

JOB SUMMARY

Directs and coordinates activities concerned with the production and provision of division services for specific programs of Aging & Adult Services by performing duties personally or through subordinate unit managers.

MINIMUM QUALIFICATIONS

Bachelors degree from an accredited college or university in Business or Public Administration Gerontology or other closely related field plus six (6) years of related experience of which two (2) years must have been supervisory capacity OR an equivalent combination of related education and experience. Education may not be substituted for the required supervisory experience.

Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

• Confers with division management personnel to establish program and quality control standards to develop and maintain budget costs and cost controls and to obtain data regarding types quantities specifications and delivery of services.
• Leads strategic planning efforts for section to support division strategic direction including monitoring long- and short-term strategic plans goals and objectives.
• Supervises staff which includes hiring orienting training assigning and reviewing work performance annual work performance appraisal and discipline.
• Plans and directs the provision of service activities and establishes priorities for services in keeping with effective operations cost factors and applicable grant requirements.
• Coordinates program activities with procurement maintenance and quality control activities to obtain optimum service provision and utilization of staff facilities and equipment.
• Manages Countywide programs services and facilities in accordance with federal state and local regulations and policies. Participates in state federal and other audits.
• Reviews and analyzes production quality control maintenance and operational reports to determine causes of nonconformity with service specifications and operating or production problems.
• Develops and implements operation methods and procedures designed to eliminate operating problems and improve service quality.
• Compiles stores and retrieves service production data.
• Oversees the management of all section employees and is responsible for the performance management oversight and hiring of the employees in the section.
• Develops implements monitors and evaluates contracts including developing and processing Requests for Bids and by monitoring and analyze quality of services to ensure compliance with federal state and County rules and regulations.
• Represents the section to coordinate program plans with federal state and local officials business leaders and community and civic organizations.
• Develops partnerships and coordinates with other organizations and agencies to create joint programming opportunities.
• Reconciles program and patron complaints and responds to politically sensitive issues with general guidance from superiors.
• Assesses and recommends changes to potential liabilities and enforces general safety provisions for the sections facilities equipment programs and personnel practices.
• Represents Associate Director or Director in their absence as assigned.

KNOWLEDGE SKILLS AND ABILITIES (KSA)

Knowledge of:

• Applicable federal state and local government functions and established regulations
• Public administration principles practices and techniques
• Management and supervisory principles and practices
• Program development and evaluation
• Budget preparation justification monitoring forecasting and methods of fiscal control
• Management and operation of services programs facilities and equipment
• Public relations outreach marketing public speaking and training and education principles
• Grant writing and/or contract development and administration techniques
• Purchasing principles and practices
• Information systems and management practices
• National standards and trends in senior services and health promotion

Skills and Abilities to:

• Organize resources and prioritize time
• Prepare and monitor budgets
• Provide effective supervision management and team leadership
• Exercise discretion and confidentiality
• Provide quality customer service and effective public relations
• Analyze and redesign business processes
• Perform effectively in stressful situations
• Direct the work and project administration of division staff
• Review establish and maintain project schedules
• Effectively present ideas plans and goals both verbally and in writing
• Establish and maintain effective working relationships with employees senior management and the general public
• Think logically and systematically effectively apply general principles to specific conditions and solve complex problems

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work requirements match a typical office setting. May travel to various locations throughout Salt Lake County.

IMPORTANT INFORMATION REGARDING THIS POSITION

May work occasional evenings and weekends as needed.